{"id":8311,"date":"2026-10-29T23:19:18","date_gmt":"2026-10-29T23:19:18","guid":{"rendered":"https:\/\/southportheating.com\/caledonia\/about-us\/ironclad-guarantees\/"},"modified":"2026-10-29T23:19:19","modified_gmt":"2026-10-29T23:19:19","slug":"ironclad-guarantees","status":"publish","type":"page","link":"https:\/\/southportheating.com\/caledonia\/about-us\/ironclad-guarantees\/","title":{"rendered":"Our Ironclad Guarantees"},"content":{"rendered":"
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Our 4<\/span> Ironclad Guarantees<\/h1>\n<\/div><\/div><\/div>
Promises You Can Count On<\/div>\n<\/div><\/div><\/div><\/div>
At Southport Plumbing, Heating, and Cooling, your comfort and peace of mind are our top priorities. That\u2019s why every installation we complete is backed by our industry-leading guarantees.\n\n<\/div><\/div><\/div><\/div><\/div><\/div>
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1<\/div>\n<\/div><\/div><\/div><\/div>
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IN-HOME CLEANLINESS GUARANTEE<\/div>\n<\/div><\/div><\/div>

We respect your home as if it were our own. Our installation teams take every precaution to protect your floors, furnishings, and living spaces throughout the installation process. We use floor protection, wear shoe covers when appropriate, and thoroughly clean our work area before we leave.<\/p>

If you\u2019re not completely satisfied with the cleanliness of your home after your installation, simply let us know within 48 hours. We\u2019ll return to make it right. If you\u2019re still not satisfied, we\u2019ll refund up to $500 as part of our In-Home Cleanliness Guarantee.<\/p><\/div><\/div>

OUR PROMISE INCLUDES:<\/div>\n<\/div><\/div><\/div>
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    Floors and work areas protected during installation<\/div><\/li>
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    Installation debris and old equipment removed<\/div><\/li>
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    Work area vacuumed and cleaned before departure<\/div><\/li>
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    Up to $500 back<\/strong><\/span> if we fail to meet our cleanliness commitment after the opportunity to correct the issue<\/div><\/li><\/div><\/ol><\/div><\/div><\/div><\/div>
    2<\/div>\n<\/div><\/div><\/div><\/div>
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    2-YEAR LABOR WARRANTY<\/div>\n<\/div><\/div><\/div>

    Your investment deserves more than great equipment\u2014it deserves lasting protection. That\u2019s why every new HVAC system we install is backed by our 2-Year Labor Warranty.<\/p>

    If a repair is needed due to an installation-related issue or a warrantable equipment failure during the first two years, you won\u2019t pay for the labor to diagnose, repair, or replace covered components. We stand behind our craftsmanship so you can enjoy complete peace of mind.<\/p><\/div><\/div>

    OUR 2-YEAR LABOR WARRANTY INCLUDES:<\/div>\n<\/div><\/div><\/div>
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      Two full years of labor coverage on qualifying HVAC installations<\/div><\/li>
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      No labor charges for covered warranty repairs<\/div><\/li>
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      Service performed by our trained, professional technicians<\/div><\/li>
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      Fast, reliable support if an issue arises<\/div><\/li>
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      Added protection beyond the manufacturer\u2019s parts warranty<\/div><\/li><\/div><\/ol><\/div><\/div><\/div><\/div>
      3<\/div>\n<\/div><\/div><\/div><\/div>
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      NO-LEMON 5-YEAR GUARANTEE<\/div>\n<\/div><\/div><\/div>

      When you invest in a new comfort system, you deserve complete confidence in its reliability. That\u2019s why every qualifying installation is backed by our 5-Year No-Lemon Guarantee.<\/p>

      If the compressor in your air conditioner or the heat exchanger in your furnace fails within the first five years, we won\u2019t just replace the failed part\u2014we\u2019ll replace the entire outdoor air conditioner or entire furnace at no cost to you.<\/p><\/div><\/div>

      OUR NO-LEMON GUARANTEE INCLUDES:<\/div>\n<\/div><\/div><\/div>
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        5 years of worry-free protection<\/div><\/li>
      2. <\/svg><\/span>
        Entire A\/C condenser replacement if the compressor fails<\/div><\/li>
      3. <\/svg><\/span>
        Entire furnace replacement if the heat exchanger fails<\/div><\/li>
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        No charge for the replacement equipment or installation<\/div><\/li>
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        Complete peace of mind that your investment is protected<\/div><\/li><\/div><\/ol><\/div><\/div><\/div><\/div>
        4<\/div>\n<\/div><\/div><\/div><\/div>
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        100% SATISFACTION GUARANTEE<\/div>\n<\/div><\/div><\/div>

        Your comfort is our top priority. We stand behind every system we install with our 100% Satisfaction Guarantee.<\/p>

        If, within one year of your installation, you\u2019re not completely satisfied with your new comfort system, we\u2019ll do everything we reasonably can to make it right. If we still can\u2019t earn your complete satisfaction, we\u2019ll remove the equipment and refund 100% of your purchase price.<\/p><\/div><\/div>

        OUR 100% SATISFACTION GUARANTEE INCLUDES:<\/div>\n<\/div><\/div><\/div>
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          Expert installation by trained professionals<\/div><\/li>
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          A system properly sized and designed for your home<\/div><\/li>
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          Prompt service if concerns arise<\/div><\/li>
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          One full year to ensure you\u2019re completely satisfied<\/div><\/li>
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          If we can\u2019t make it right, we\u2019ll remove the system and refund your money<\/div><\/li><\/div><\/ol><\/div><\/div><\/div><\/div><\/div>
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          Our 4 Ironclad Guarantees Promises You Can Count On At Southport Plumbing, Heating, and Cooling, your comfort and peace of mind are our top priorities. That\u2019s why every installation we complete is backed by our industry-leading guarantees. 1 IN-HOME CLEANLINESS GUARANTEE We respect your home as if it were our own. Our installation teams take every precaution to protect your…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":354,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-8311","page","type-page","status-publish","hentry","no-post-thumbnail"],"acf":{"hero_title":"","content_1":"","content_2":"","content_3":"","faqs":null,"cta_title":"","cta_content":"","abstract":"","payload_id":""},"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t