{"id":354,"date":"2024-03-05T00:29:01","date_gmt":"2024-03-05T00:29:01","guid":{"rendered":"https:\/\/southportheating.com\/wausau\/?page_id=354"},"modified":"2026-05-15T18:01:34","modified_gmt":"2026-05-15T18:01:34","slug":"about-us","status":"publish","type":"page","link":"https:\/\/southportheating.com\/wausau\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"
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About Us\n<\/h1>\n<\/div><\/div><\/div>
Call Today... Relax Tonight<\/div>\n<\/div><\/div><\/div><\/div><\/span>\n\n\n \n <\/svg><\/span><\/svg><\/span><\/svg><\/span><\/svg><\/span><\/svg><\/span> <\/span>\n\n \n \n<\/span>\n

4.8 Google Rated<\/p>\n<\/div><\/div><\/div><\/a>

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Schedule Now<\/span><\/div><\/div><\/a><\/div>
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Call Today<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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\"Silhouette<\/span>
over 21 years<\/span> of expert home service & care<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>
About Us<\/div>\n<\/div><\/div><\/div><\/div>

The Story of Southport Plumbing, Heating & Cooling<\/h2>\n<\/div><\/div><\/div><\/div>

Long before the trucks, tools, and technology of today, this part of Wisconsin was built on something much simpler, neighbors helping neighbors.<\/p>\n

Back in the 1800s, just down the road in what is now Kenosha, the community was known as Southport, a small but growing settlement along Lake Michigan. It was a place where\nhardworking families relied on one another, where trust mattered, and where lending a hand wasn\u2019t a business decision, it was just what you did.<\/p>\n

That spirit is where Southport Plumbing, Heating & Cooling found its name.\u2028<\/p>\n

Today, while the tools have changed and the homes look a little different, the values haven\u2019t. As a family-owned and operated company serving the Greater Milwaukee area, Madison, Wausau and the surrounding communities, Southport still believes in doing things the right way, showing up when it matters, and treating every customer like a neighbor.\u2028<\/p>\n

Because to us, this isn\u2019t just service, it\u2019s a continuation of a tradition that started generations ago.\u2028<\/p>\n

Neighbors helping neighbors. Then and now.<\/p><\/div><\/div><\/div><\/div>

Guarantees<\/div>\n<\/div><\/div><\/div><\/div>

We Believe Comfort Should Come Risk-Free<\/h2>\nWe believe comfort should come risk-free. That\u2019s why we stand behind every service with reliable workmanship, honest recommendations, and a commitment to getting the job done right the first time.<\/span><\/div><\/div><\/div><\/div>
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100% Satisfaction Guaranteed<\/div>\n<\/div><\/div><\/div><\/div>
When equipment is properly maintained and used according to the manufacturer\u2019s operating specifications, Southport Plumbing, Heating & Cooling guarantees complete satisfaction with the performance of your new home comfort system for the first year of ownership.\u00a0<\/div><\/div>
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30-Day Repair Guarantee<\/div>\n<\/div><\/div><\/div><\/div>
Not only are all systems we offer backed by our 100% satisfaction guarantee, but we also guarantee all product repairs, including parts and labor, for the first 30 days. And we\u2019re so confident that our techs will perform their tasks in accordance with your wishes, you do not pay until your expectations have been met!<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Get A FREE<\/span> HVAC System Estimate<\/h3>\n<\/div><\/div><\/div>
Schedule your free HVAC system estimate and explore your options with confidence.<\/div><\/div><\/div>
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Get Started<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Why Choose Us<\/div>\n<\/div><\/div><\/div><\/div>

The Southport Difference<\/h2>\n<\/div><\/div><\/div><\/div>
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Certified Excellence<\/h3>\n<\/div><\/div><\/div>
With an A+ BBB rating and over 2,000 local reviews, we are built on trust and proudly deliver with precision and care.<\/div><\/div>
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Expert Technicians<\/h3>\n<\/div><\/div><\/div>
Our NATE-certified HVAC team offers fast heating and cooling repairs with a fully stocked mobile warehouse and expert diagnostics.<\/div><\/div>
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Upfront Pricing<\/h3>\n<\/div><\/div><\/div>
Transparent, detailed estimates provides before work begins. No hidden fees, just honesty in our business practices.<\/div><\/div>
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Locally Owned<\/h3>\n<\/div><\/div><\/div>
Proudly serving Southeast Wisconsin, combining climate expertise with a personal touch for every home.<\/div><\/div>
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Guaranteed Quality<\/h3>\n<\/div><\/div><\/div>
We stand behind every weld, wire, and bolt. If it's not perfect, we return to make it right \u2013 guaranteed.<\/div><\/div>
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100% Satisfaction<\/h3>\n<\/div><\/div><\/div>
All our systems come with a 100% satisfaction guarantee, plus 30-day coverage on all repairs, parts, and labor.<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Built On Expertise<\/div>\n<\/div><\/div><\/div><\/div>

At Southport Plumbing, Heating & Cooling, Our Technicians Are Trusted, Certified, And Ready To Help<\/h2>\nSouthport Plumbing, Heating & Cooling confidently stands behind our quality installations and the ability of our technicians to perform tasks in accordance with standard industry procedures. You can expect the following from our technicians:<\/span><\/div><\/div><\/div><\/div>
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Drug-free and fully prescreened because your safety comes first.<\/div><\/div>
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Neat and clean (every team member wears shoe covers and clean-up is guaranteed).<\/div><\/div>
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Courteous, respectful, reliable service you can count on in your home.<\/div><\/div>
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Ready to answer your questions and provide clear, upfront pricing.<\/div><\/div>
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NATE-certified to meet national standards of HVAC excellence<\/div><\/div>
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Equipped to handle everything from plumbing repairs to full HVAC installations<\/div><\/div><\/div><\/div>
Your comfort is our priority, schedule service or call today!<\/div>\n<\/div><\/div><\/div>
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Schedule Now<\/span><\/div><\/div><\/a><\/div>
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262-898-3000<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Careers<\/div>\n<\/div><\/div><\/div><\/div>

Join Our Team Of Experts Today!<\/h2>\nTake the next step in your career by joining our team of experienced professionals. We\u2019re looking for motivated individuals who take pride in their work and want to grow with a company they can count on.<\/span><\/div><\/div><\/div><\/div>
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learn more<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div>
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Refer & Earn<\/div>\n<\/div><\/div><\/div><\/div>

Join, Refer, and Win With Our Loyalty & Yard Sign Rewards!<\/h2>\n<\/div><\/div><\/div><\/div><\/div>

Yard Sign Program<\/p>\n<\/div><\/div><\/div>

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Enter to
Win a $250
Gift Card!<\/div>\n<\/div><\/div><\/div><\/div>
\"Signboard<\/span><\/div><\/div>
We believe in rewarding our customers directly, rather than paying an advertising company, because we value your loyalty and support. Your continued business is what has allowed our company to thrive and become what it is today.<\/div>
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Learn More<\/span><\/div><\/div><\/a><\/div><\/div><\/div>

Loyalty Referral Program<\/p>\n<\/div><\/div><\/div>

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Share the
Comfort
And Earn<\/div>\n<\/div><\/div><\/div><\/div>
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Share Southport\u2019s Plumbing, Heating & Cooling trusted home comfort with friends, family, and neighbors. When they book a service, you\u2019ll receive a reward as a thank you for your referral. It\u2019s a simple way to help others while earning extra benefits. Start earning today!<\/div>
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Learn More<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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\"Orange<\/span><\/div>\n\n\n \n <\/svg><\/span><\/svg><\/span><\/svg><\/span><\/svg><\/span><\/svg><\/span> <\/span>\n\n \n \n<\/span>\n

4.8 Google Rated<\/p>\n<\/div><\/div><\/div>

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Read About Our Customers\u2019 Recent Experiences<\/h2>\n<\/div><\/div><\/div><\/div><\/div>
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Christine Goins<\/div>\n<\/div><\/div><\/div>
2 days ago<\/div><\/div><\/div>
Phil was outstanding! He diagnosed a problem that several other techs from a different company couldn\u2019t figure out. He was so friendly and took the time to explain everything clearly. Highly recommend Phil from Southport!<\/div><\/span><\/div><\/div><\/div>
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Karen Odegaard<\/div>\n<\/div><\/div><\/div>
2 days ago<\/div><\/div><\/div>
Ryan and Oliver did a great job on our A\/C installation\u2014they were very professional and knowledgeable. We are looking forward to using our new A\/C!<\/div><\/span><\/div><\/div><\/div>
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Linda Rusch<\/div>\n<\/div><\/div><\/div>
2 days ago<\/div><\/div><\/div>
The work was done by 2 very professional gentlemen . They finished the installation early and cleaned up everything. They were great.<\/div><\/span><\/div><\/div><\/div>
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Jessica Mueller<\/div>\n<\/div><\/div><\/div>
4 days ago<\/div><\/div><\/div>
Fast, educational, friendly and understanding.<\/div><\/span><\/div><\/div><\/div>
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Kayla radel<\/div>\n<\/div><\/div><\/div>
4 days ago<\/div><\/div><\/div>
Justan was very professional and thorough. He did a great job explaining all the nuances of plumbing while he did my check up. Now we can have piece of mind and prepare for expenses down the road. Would recommend!!<\/div><\/span><\/div><\/div><\/div>
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Lars Jorgensen<\/div>\n<\/div><\/div><\/div>
5 days ago<\/div><\/div><\/div>
Great experience on updating our HVAC systems to heat pumps\/backup furnaces.
Ryan, Oliver, Andrew and Jacob (all installers for Southport) are wonderful, competent, and delightful young folks, who gave great service doing the physical upgrade of 2 older heat\/ac systems.

I highly recommend Southport for your future HVAC upgrades. All the folks from the person doing the bids (Adam) to Manager (Jackson) to all the installers, are first class, professional and proud of where they work and what they do.<\/div><\/span><\/div><\/div><\/div>
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Elena Van Meter<\/div>\n<\/div><\/div><\/div>
5 days ago<\/div><\/div><\/div>
Very professional. Fixed a difficult problem for me! Thank you.<\/div><\/span><\/div><\/div><\/div>
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Amber Tenpas<\/div>\n<\/div><\/div><\/div>
6 days ago<\/div><\/div><\/div>
Losing AC in hot weather is never fun, but Southport made the whole process as painless as possible. They were quick to respond, easy to work with, and got everything moving fast when we really needed it.

From the initial quote to the installation of our new AC and furnace, everyone was friendly, knowledgeable, and professional. The communication was great, the work was done efficiently, and everything went smoothly.

We're extremely happy with the result and wouldn't hesitate to recommend them to anyone looking for HVAC work.<\/div><\/span><\/div><\/div><\/div>
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James Van Thiel<\/div>\n<\/div><\/div><\/div>
6 days ago<\/div><\/div><\/div>
Got a furnace replacement and a\/c unit install. Both work great. The hvac techs worked very hard but they were not so thrilled to be doing a full install on a friday. they made it clear by complaining within earshot for the whole 7 hours. So maybe consider not scheduling with them on a Friday and it may be a better experience for you. 5 stars<\/div><\/span><\/div><\/div><\/div>
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Susan Brydges<\/div>\n<\/div><\/div><\/div>
1 week ago<\/div><\/div><\/div>
I purchased my furnace from Southport and needed service when my AC went out during a storm. Andrew,my service tech was fantastic! He explained everything, got the parts the same day, and had me up and running in no time at all! At his recommendation, I also purchased a surge protector and maintenance agreement so I can rest easier during storms. Thank you Andrew!!<\/div><\/span><\/div><\/div><\/div>
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Donald Cress<\/div>\n<\/div><\/div><\/div>
2 weeks ago<\/div><\/div><\/div>
Very professional, very helpful, very competent<\/div><\/span><\/div><\/div><\/div>
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Lauretta McCoy<\/div>\n<\/div><\/div><\/div>
2 weeks ago<\/div><\/div><\/div>
Wonderful experience. The installers were friendly and knowledgeable. Glad I chose Southport!<\/div><\/span><\/div><\/div><\/div>
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Michael Smith<\/div>\n<\/div><\/div><\/div>
2 weeks ago<\/div><\/div><\/div>
Solid team , from start to finish the professional team know how to showcase products, services needed to get you going.\n\nI was very pleased with the entire 5 stars and would recommend them to anyone in the area<\/div><\/span><\/div><\/div><\/div>
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Dylan Gray<\/div>\n<\/div><\/div><\/div>
2 weeks ago<\/div><\/div><\/div>
I was referred to Southport by a co-worker. Their staff is super friendly and informed. The sales manager Nate was reasonable to work with. You can probably save a few hundred bucks going with a smaller company with less overhead, but I think the peace of mind that comes along while working with an established company like Southport, is much more important. They got me booked for an instilation appointment within two days of signing a contract! Their technicians were polite and did the best they could at keeping my carpeted basement clear of mud, considering the first few hours they were there was during a rainstorm. Whatever mess they made they cleaned up. The installation took longer then expected (about 10 hours) but there was a lot of work to be done, and the technician thanked me for my patience. He said it's nice to be able to take their time and make sure everything is installed perfectly! All and all, I had a positive experience, and highly recommend using Southport. Friendly and fast service at fair price!<\/div><\/span><\/div><\/div><\/div>
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Joe Pangburn<\/div>\n<\/div><\/div><\/div>
2 weeks ago<\/div><\/div><\/div>
Vincent did a great job. Very informative. Kept me informed on every turn. Very conscientious and quality work. I'd highly recommend them and Vincent<\/div><\/span><\/div><\/div><\/div>
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Rob Lambert<\/div>\n<\/div><\/div><\/div>
3 weeks ago<\/div><\/div><\/div>
Jacob arrived on time. He was both professional and polite. Friendly as well. Answered all my questions in detail. Great tech, great business.<\/div><\/span><\/div><\/div><\/div>
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Mike Meid<\/div>\n<\/div><\/div><\/div>
3 weeks ago<\/div><\/div><\/div>
Justan and Luke did a great job on replacing our utility laundry sink and replacing our compression water valves to 1\/4 turn valves.\n\nThey involved us in every step of the process to make sure they were doing it exactly as we wanted it done.\n\nFriendly, professional and skilled at what they do!<\/div><\/span><\/div><\/div><\/div>
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Irene Eugenis<\/div>\n<\/div><\/div><\/div>
3 weeks ago<\/div><\/div><\/div>
Your Tech VINCENT went ABOVE & BEYOND to repair our central air. He spent 8 hrs going up and down 21 stairs each time.\nTHANK YOU for having such an AMAZING , DEDICATED young man<\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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\"Branding<\/span><\/div><\/div><\/div><\/div><\/div>
Contact Us<\/div>\n<\/div><\/div><\/div><\/div>

Have A Question? \u2028Reach Out To Our Knowledgeable Team<\/h2>\nQuestions about your plumbing, heating, or cooling system? Our experienced team is ready to help with honest advice and reliable solutions tailored to your needs.<\/span><\/div><\/div><\/div><\/div>