{"id":354,"date":"2024-03-05T00:29:01","date_gmt":"2024-03-05T00:29:01","guid":{"rendered":"https:\/\/southportheating.com\/wausau\/?page_id=354"},"modified":"2026-05-15T18:01:34","modified_gmt":"2026-05-15T18:01:34","slug":"about-us","status":"publish","type":"page","link":"https:\/\/southportheating.com\/wausau\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"
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About Us\n<\/h1>\n<\/div><\/div><\/div>
Call Today... Relax Tonight<\/div>\n<\/div><\/div><\/div><\/div><\/span>\n\n\n \n <\/svg><\/span><\/svg><\/span><\/svg><\/span><\/svg><\/span><\/svg><\/span> <\/span>\n\n \n \n<\/span>\n

4.8 Google Rated<\/p>\n<\/div><\/div><\/div><\/a>

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Schedule Now<\/span><\/div><\/div><\/a><\/div>
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Call Today<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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\"Silhouette<\/span>
over 21 years<\/span> of expert home service & care<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>
About Us<\/div>\n<\/div><\/div><\/div><\/div>

The Story of Southport Plumbing, Heating & Cooling<\/h2>\n<\/div><\/div><\/div><\/div>

Long before the trucks, tools, and technology of today, this part of Wisconsin was built on something much simpler, neighbors helping neighbors.<\/p>\n

Back in the 1800s, just down the road in what is now Kenosha, the community was known as Southport, a small but growing settlement along Lake Michigan. It was a place where\nhardworking families relied on one another, where trust mattered, and where lending a hand wasn\u2019t a business decision, it was just what you did.<\/p>\n

That spirit is where Southport Plumbing, Heating & Cooling found its name.\u2028<\/p>\n

Today, while the tools have changed and the homes look a little different, the values haven\u2019t. As a family-owned and operated company serving the Greater Milwaukee area, Madison, Wausau and the surrounding communities, Southport still believes in doing things the right way, showing up when it matters, and treating every customer like a neighbor.\u2028<\/p>\n

Because to us, this isn\u2019t just service, it\u2019s a continuation of a tradition that started generations ago.\u2028<\/p>\n

Neighbors helping neighbors. Then and now.<\/p><\/div><\/div><\/div><\/div>

Guarantees<\/div>\n<\/div><\/div><\/div><\/div>

We Believe Comfort Should Come Risk-Free<\/h2>\nWe believe comfort should come risk-free. That\u2019s why we stand behind every service with reliable workmanship, honest recommendations, and a commitment to getting the job done right the first time.<\/span><\/div><\/div><\/div><\/div>
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100% Satisfaction Guaranteed<\/div>\n<\/div><\/div><\/div><\/div>
When equipment is properly maintained and used according to the manufacturer\u2019s operating specifications, Southport Plumbing, Heating & Cooling guarantees complete satisfaction with the performance of your new home comfort system for the first year of ownership.\u00a0<\/div><\/div>
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30-Day Repair Guarantee<\/div>\n<\/div><\/div><\/div><\/div>
Not only are all systems we offer backed by our 100% satisfaction guarantee, but we also guarantee all product repairs, including parts and labor, for the first 30 days. And we\u2019re so confident that our techs will perform their tasks in accordance with your wishes, you do not pay until your expectations have been met!<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Get A FREE<\/span> HVAC System Estimate<\/h3>\n<\/div><\/div><\/div>
Schedule your free HVAC system estimate and explore your options with confidence.<\/div><\/div><\/div>
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Get Started<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Why Choose Us<\/div>\n<\/div><\/div><\/div><\/div>

The Southport Difference<\/h2>\n<\/div><\/div><\/div><\/div>
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Certified Excellence<\/h3>\n<\/div><\/div><\/div>
With an A+ BBB rating and over 2,000 local reviews, we are built on trust and proudly deliver with precision and care.<\/div><\/div>
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Expert Technicians<\/h3>\n<\/div><\/div><\/div>
Our NATE-certified HVAC team offers fast heating and cooling repairs with a fully stocked mobile warehouse and expert diagnostics.<\/div><\/div>
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Upfront Pricing<\/h3>\n<\/div><\/div><\/div>
Transparent, detailed estimates provides before work begins. No hidden fees, just honesty in our business practices.<\/div><\/div>
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Locally Owned<\/h3>\n<\/div><\/div><\/div>
Proudly serving Southeast Wisconsin, combining climate expertise with a personal touch for every home.<\/div><\/div>
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Guaranteed Quality<\/h3>\n<\/div><\/div><\/div>
We stand behind every weld, wire, and bolt. If it's not perfect, we return to make it right \u2013 guaranteed.<\/div><\/div>
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100% Satisfaction<\/h3>\n<\/div><\/div><\/div>
All our systems come with a 100% satisfaction guarantee, plus 30-day coverage on all repairs, parts, and labor.<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Built On Expertise<\/div>\n<\/div><\/div><\/div><\/div>

At Southport Plumbing, Heating & Cooling, Our Technicians Are Trusted, Certified, And Ready To Help<\/h2>\nSouthport Plumbing, Heating & Cooling confidently stands behind our quality installations and the ability of our technicians to perform tasks in accordance with standard industry procedures. You can expect the following from our technicians:<\/span><\/div><\/div><\/div><\/div>
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Drug-free and fully prescreened because your safety comes first.<\/div><\/div>
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Neat and clean (every team member wears shoe covers and clean-up is guaranteed).<\/div><\/div>
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Courteous, respectful, reliable service you can count on in your home.<\/div><\/div>
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Ready to answer your questions and provide clear, upfront pricing.<\/div><\/div>
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NATE-certified to meet national standards of HVAC excellence<\/div><\/div>
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Equipped to handle everything from plumbing repairs to full HVAC installations<\/div><\/div><\/div><\/div>
Your comfort is our priority, schedule service or call today!<\/div>\n<\/div><\/div><\/div>
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Schedule Now<\/span><\/div><\/div><\/a><\/div>
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262-898-3000<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
Careers<\/div>\n<\/div><\/div><\/div><\/div>

Join Our Team Of Experts Today!<\/h2>\nTake the next step in your career by joining our team of experienced professionals. We\u2019re looking for motivated individuals who take pride in their work and want to grow with a company they can count on.<\/span><\/div><\/div><\/div><\/div>
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learn more<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div>
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Refer & Earn<\/div>\n<\/div><\/div><\/div><\/div>

Join, Refer, and Win With Our Loyalty & Yard Sign Rewards!<\/h2>\n<\/div><\/div><\/div><\/div><\/div>

Yard Sign Program<\/p>\n<\/div><\/div><\/div>

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Enter to
Win a $250
Gift Card!<\/div>\n<\/div><\/div><\/div><\/div>
\"Signboard<\/span><\/div><\/div>
We believe in rewarding our customers directly, rather than paying an advertising company, because we value your loyalty and support. Your continued business is what has allowed our company to thrive and become what it is today.<\/div>
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Learn More<\/span><\/div><\/div><\/a><\/div><\/div><\/div>

Loyalty Referral Program<\/p>\n<\/div><\/div><\/div>

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Share the
Comfort
And Earn<\/div>\n<\/div><\/div><\/div><\/div>
\"Two<\/span><\/div><\/div>
Share Southport\u2019s Plumbing, Heating & Cooling trusted home comfort with friends, family, and neighbors. When they book a service, you\u2019ll receive a reward as a thank you for your referral. It\u2019s a simple way to help others while earning extra benefits. Start earning today!<\/div>
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Learn More<\/span><\/div><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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\"Orange<\/span><\/div>\n\n\n \n <\/svg><\/span><\/svg><\/span><\/svg><\/span><\/svg><\/span><\/svg><\/span> <\/span>\n\n \n \n<\/span>\n

4.8 Google Rated<\/p>\n<\/div><\/div><\/div>

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Read About Our Customers\u2019 Recent Experiences<\/h2>\n<\/div><\/div><\/div><\/div><\/div>
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Craig Willett<\/div>\n<\/div><\/div><\/div>
2 days ago<\/div><\/div><\/div>
Tyler and Dakota installed our new A\/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!

Andrew performed the annual plumbing inspection 2\/20\/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!

On 10\/22\/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!

Also on 10\/22\/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!

On 10\/23\/2026 Service Technician Jacob performed the necessary repairs and cleaning of our furnace. Jacob is not extremely knowledgeable, he is personable and efficient. Definitely another outstanding representative of a great company. Well done, thank you!<\/div><\/span><\/div><\/div><\/div>
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Lynda Behringer<\/div>\n<\/div><\/div><\/div>
2 days ago<\/div><\/div><\/div>
Southport was exceptional from beginning to end. We had an unfortunate incident last week Wednesday that lead us to having to replace our Furnace.

After an emergency call to our local Fire Department in Caledonia and WE Energies, we reached out to Southport Home Services. They had a Technician out early the next morning to evaluate the issue, within minutes Nathan Simons called and was in our home explaining the many options that best fit our needs. He was very detailed, thorough, knowledgeable and displayed outstanding customer service.

The Technicians installed our new Furnace that next day. We are beyond pleased and thank you Southport for the fabulous Customer Service and explaining our options.

We highly recommend Southport to any and everyone looking for Five Star service!!

Many Thanks!

Sincerely Lynda & Mark Behringer<\/div><\/span><\/div><\/div><\/div>
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Maria Tuttle<\/div>\n<\/div><\/div><\/div>
2 days ago<\/div><\/div><\/div>
We just replaced our entire HVAC system and Hot Water Heater this week with Southport...and we could not be happier!! Our previous system was working but was old...and Southport was able to come out IMMEDIATELY...even during this severe cold snap!! Starting with Nate, who came out to inspect, estimate the job and oversee it...to out technicians, Ryan, Casey and Jackson, these guys ROCKED!!! They were super polite...super efficient...super informative and they left the work area amazingly cleaned up! They were creative in accomplishing an off the beaten road request that we made and everything is in order. When you need HVAC work done...LOOK NO FURTHER!!!

10\/22\/26: So due Operator error, (or as I say, owner stupidity\u2026LOL\u2026\ud83d\ude1c), I called regarding a stuck button on my 8 year old electronic thermostat. We scheduled an appointment with SOUTHPORT and Tyler S. was just here and I was told something I probably already knew, (apparently). The button on the thermostat is ALWAYS-that way because the entire thing runs on a TOUCH SCREEN!!!! DUH!!!!
The visit was awesome and Tyler and his mentor giggled with me and DID NOT make me feel stupid at all!! Excellent customer service, from scheduling the appointment (same day) through the end of the appointment. Thank you Tyler and alllof the Southport staff!!!<\/div><\/span><\/div><\/div><\/div>
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Gregory Toff<\/div>\n<\/div><\/div><\/div>
2 days ago<\/div><\/div><\/div>
Travis did an excellent job. Very nice work.<\/div><\/span><\/div><\/div><\/div>
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Robin Ingrouille<\/div>\n<\/div><\/div><\/div>
2 days ago<\/div><\/div><\/div>
Good company with great people. They did a great job of installing our new furnace and Ac and their price was very reasonable<\/div><\/span><\/div><\/div><\/div>
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Conn Huffaker<\/div>\n<\/div><\/div><\/div>
2 days ago<\/div><\/div><\/div>
I want to give a shout out to HVAC technician Vincent Beyer who provided much more than a simple routine check of my furnace. For example, he went through a list of suggestions to make my unit last longer, operate safer, and improve its efficiency. He explained technical items in ways that I could understand their need and how they operated within the whole system. We finished his visit by sitting down and covering every point we had discussed to make sure I understood and was comfortable with all the options and details.

In my opinion, you couldn't have a finer representative for your company.<\/div><\/span><\/div><\/div><\/div>
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Richard Gage<\/div>\n<\/div><\/div><\/div>
3 days ago<\/div><\/div><\/div>
I had my annual furnace\/heat pump checkup this morning. Abraham Celis was the HVAC technician. He comleted a very thorough inspection and went over the results completely with me. Abraham took the time to insure the checkup was done in a quality manner, not just rushing to complete the job and to get to his next stop. I was impressed with Abraham's friendliness and professionalism. Another job well done by Southport.
I had my annual Heat Pump AC checkup today (8\/26\/26) by Southport. As always, their technician Zach Birkholrz did a thorough and excellent job. Zach is very pleasant and professional and explains the checkup process and results very clearly. And, as a bonus, he gets along with our dog.

Joe Suchla replaced our two outside faucets and main water shut-off today. The rear faucet was only accessible from a basement crawl space, so he installed a secondary shut-off valve in the baseme t so I did not have to enter the crawl space to shut off the faucet in the winter months. He also bought the main water shut-off up to code with a shut-off valve on each side of the meter. Joe arrived on time, performed all plumbing upgrades professionally, kept me informed of the upgrade progress, and cleaned up at the end of the job. We are very pleased with the job Joe did and have always been pleased with the work Southport has done for our plumbing and HVAC needs. We highly recommend Southport.

Jackson did an excellent job of system check of our AC. He explained everything he checked and the meaning of all test results. A very friendly and professional service tech. Highly recommend SouthPort and Jackson.<\/div><\/span><\/div><\/div><\/div>
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Alan Skripsky<\/div>\n<\/div><\/div><\/div>
3 days ago<\/div><\/div><\/div>
Mat did great work.
On 10\/21\/26 Luke did great work.<\/div><\/span><\/div><\/div><\/div>
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Craig Willett<\/div>\n<\/div><\/div><\/div>
3 days ago<\/div><\/div><\/div>
Tyler and Dakota installed our new A\/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!

Andrew performed the annual plumbing inspection 2\/20\/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!

On 10\/22\/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!

Also on 10\/22\/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!<\/div><\/span><\/div><\/div><\/div>
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Ned C<\/div>\n<\/div><\/div><\/div>
3 days ago<\/div><\/div><\/div>
My service provider was outstanding!! Answering my questions and providing me with useful information and advice.<\/div><\/span><\/div><\/div><\/div>
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Debbra Thorne<\/div>\n<\/div><\/div><\/div>
3 days ago<\/div><\/div><\/div>
They gave a fair price for the work and they showed up on time. Very thorough and explain all they did. Good quality work<\/div><\/span><\/div><\/div><\/div>
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Carla Resch<\/div>\n<\/div><\/div><\/div>
4 days ago<\/div><\/div><\/div>
Max and Noel replaced my furnace, and I'm very pleased with the work that was done. Thank you to Anthony for initiallyidentifying the problem and attempting to repair it. Thanks also to Justin for meeting with me late on a Friday afternoon to select a furnace, schedule an install and work through financing with me.<\/div><\/span><\/div><\/div><\/div>
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Patrick Stiennon<\/div>\n<\/div><\/div><\/div>
5 days ago<\/div><\/div><\/div>
Look at ever issue I was interested in and explained options we could go from there. Was fine about sending me the option so I could think it over now or in the future.<\/div><\/span><\/div><\/div><\/div>
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Patti P<\/div>\n<\/div><\/div><\/div>
5 days ago<\/div><\/div><\/div>
Travis and Luke did a thorough job inspecting our water heater, plumbing and furnace. We have a maintenance agreement and it seems worthwhile for our house heating, air conditioning and plumbing needs.<\/div><\/span><\/div><\/div><\/div>
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Wendy Zwolenski Lambert<\/div>\n<\/div><\/div><\/div>
5 days ago<\/div><\/div><\/div>
The technician, Abe, was very helpful and efficient.<\/div><\/span><\/div><\/div><\/div>
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Laurie Poznanski<\/div>\n<\/div><\/div><\/div>
6 days ago<\/div><\/div><\/div>
Needed my tub drain cleaned out. Very prompt and efficient, even did a full check of my entire system at no additional charge!! I don't want to jinx myself but i will definitely call them again in the future!!!<\/div><\/span><\/div><\/div><\/div>
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Stephen Bantz<\/div>\n<\/div><\/div><\/div>
6 days ago<\/div><\/div><\/div>
Jake did a very through job checking out my furnace. Was able to answer any questions I had. Being part of shield program is great!<\/div><\/span><\/div><\/div><\/div>
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Ned Kramer<\/div>\n<\/div><\/div><\/div>
1 week ago<\/div><\/div><\/div>
Andrew was very polite & went right to work. He found the problem in s few minutes. Pick up what he needed & installed it quickly & then made sure everything worked properly. 10+
Patti & Ned Kramer<\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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\"Branding<\/span><\/div><\/div><\/div><\/div><\/div>
Contact Us<\/div>\n<\/div><\/div><\/div><\/div>

Have A Question? \u2028Reach Out To Our Knowledgeable Team<\/h2>\nQuestions about your plumbing, heating, or cooling system? Our experienced team is ready to help with honest advice and reliable solutions tailored to your needs.<\/span><\/div><\/div><\/div><\/div>