Customer Reviews in Wausau & Greater Wisconsin

Nate was just outstanding! So fast! So knowledgeable! So polite! We can’t wait to do business again:)

Alex is a great technician.

Excellent work in installing our furnace! Finished in just three hours, and it’s running wonderfully. Walked us all through our new thermostat and how to install and use the app. Such polite technicians and kept our home tidy in the process. Would recommend Southport to anyone.

Luke was on time, thorough, professional, and keeps you up-to-date with what’s being done. We have the maintenance program so we pay a small fee monthly and it covers the heating and ac maintenance yearly. Love this program and it works great in retirement

Southport rocks it every single time! They hire the most knowlegeable , kind, polite, professional people!!! Another fantastic service visit

Adam was great, very professional and friendly and provided me with all the information I needed to get an estimate for mini -splits.

Great service Polite and knowledgeable young man. Explanation that could be understood as to what was needed to be done with pricing for different options.

Thank You Riley and Southport Plumbing for a quick response to a very clogged toilet.
Riley arrived within minutes of the scheduled appointment and completed the work quickly and efficiently. He answered all my curious questions politely and cleaned the area completely after the work.
Lesson learned… don’t dump your cleaning water down the toilet with the sponges and rags you used!!!

I had a boiler system installed by Southport and everyone I interacted with was fantastic! After several quotes I selected them because I thought the company had a lot of integrity. I first got a quote from Caleb who was most professional, walking me through all the options they had for me and being very reasonable on the pricing. They scheduled the installation within a week and, on that day, the technicians Ryan and Jacob were excellent and very hard workers. I appreciated that they were very careful inside the house, putting shoe protectors while upstairs and overall being very respectful. They stayed until the job was done and my heat was restored. I would highly recommend Southport if you need a new boiler installation or and work or maintenance on your boiler, home heat, or water heating system.

Justin did a great job explaining everything to us. He is very knowledgeable.

Timely, professional and friendly service.

Amazing!

Southport did a good job, Justin was professional, thorough, did a great job !!

Thank you for sending Andrew Wenk to test our furnace. He could answer our questions clearly and tested all the important components and measured various pressures, temperatures, speeds, and other technical factors. He gave us 3 estimates for replacing parts that are needed due to age of the furnace. Andrew was pleasant and respectful to us.

Great technician. Grest communication and friendly. Jacob.

Jacob came over to install a new heat pump and do an annual HVAC maintenance check for winter. Appreciate how Jacob was friendly, communicative on progress/steps/etc, and open for questions!

Vincent came and assessed my furnace and was very helpful with diagnosing problems with it. Would definitely recommend them for any needs

Fast and friendly. Thanks for getting my heat back on!

Blake was very courteous and efficient in disconnecting our old dryer gas supply. We appreciate the quick response.

Nick and Dylan was very professional, respectful and knowledgeable and pleasant. Dylan explained everything to me in an easy way to understand. I would definitely use Southport again for my heating/air conditioning
needs.

Nathan was very detailed and explained things very well.

Dispatch team was professional and service technician Quinn was super! He was very nice, explained everything in detail, answered all our questions and worked quickly. Highly recommend!

Riley was amazing! He kept me updated throughout the process because we were not home. He was very professional and very hard working!!

Vincent arrived on time, explained all info clearly and with detail, was courteous. I learned interesting and important facts about the furnace and truly appreciate his taking the time to educate my husband and me.

Southport was extremely helpful and had an appointment the day after I called to inquire about their maintenance plans.

Luke was great. He explained what he found during routine furnace maintenance, things that were working well and things to watch for in the future. Best experience I have had in a long time.

I had a wonderful experience with Southport! Justin and Phil were both fantastic to work with. Justin was incredibly friendly, knowledgeable, and helpful throughout the entire process. He made everything easy and stress-free and was a pleasure to work with!
Phil was equally wonderful! He was professional and thorough. I really appreciated his attention to detail and the care he put into his work. Both Justin and Phil went above and beyond to provide excellent customer service.
I highly recommend Southport and especially Justin and Phil! Thank you both for such a positive experience!

Southport’s Technician , Phil Lloyd, is a true asset to his organization! My wife, Karyn and I have had many contractors come through our house over the years and I would put Southport at the very top of our service partners. They are knowledgeable, reasonable, and most importantly trustworthy. Phil Lloyd took the time to share, in layman’s terms, the root cause of our problem and a remedy that would bring our system back up and running; peace of mind to our family. I would highly recommend Southport, and would give Phil Lloyd a 10 out of 10 related to Service, quality, and most important trust. Southport is fair on cost,I plan on partnering with Southport for many years to come. Jim Sheehan

Phil was very professional, respectful and knowledgeable and pleasant. He explained everything to me in an easy way to understand. I would definitely use Southport again for my heating/air conditioning
needs.

Other than a scheduling error, which was quickly corrected, Southport was timely, and their furnace technician was polite, knowledgeable, and focused in performing our furnace inspection.

Well done, Southport.

Professional and very on time.

Great experience! A text was sent when the technician was on the way along with a map to know exactly when they will be here. Also a photo of the technician. Luke was great! Very kind and helpful in explaining things. Thank you!

New HVAC installed. Good response rate from team at Southport. Answered questions thoroughly.

Excellent work and very knowledgeable techs.

Had a surge protector installed on furnace for my AC. Very professional was done in a short time.

Jacob was very professional, friendly, thorough, and made sure everything was working properly before the cold months ahead. Southport does a nice job.

Quinn was very helpful and took his time to fix the drain problem for the sink. Definitely was happy with the service he provided.

Southport completed a furnace inspection and tuneup, and same day fixed a couple things that had come up in their review. Their staff is kind, friendly, consistent, informative, and knowledgeable. Their explanation was thorough and their reports showed they really did their due diligence. They take their time to answer questions and leave the homeowner feeling confident. Can’t recommend enough.

Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!

Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!

On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!

Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!

On 10/23/2026 Service Technician Jacob performed the necessary repairs and cleaning of our furnace. Jacob is not extremely knowledgeable, he is personable and efficient. Definitely another outstanding representative of a great company. Well done, thank you!

Southport was exceptional from beginning to end. We had an unfortunate incident last week Wednesday that lead us to having to replace our Furnace.

After an emergency call to our local Fire Department in Caledonia and WE Energies, we reached out to Southport Home Services. They had a Technician out early the next morning to evaluate the issue, within minutes Nathan Simons called and was in our home explaining the many options that best fit our needs. He was very detailed, thorough, knowledgeable and displayed outstanding customer service.

The Technicians installed our new Furnace that next day. We are beyond pleased and thank you Southport for the fabulous Customer Service and explaining our options.

We highly recommend Southport to any and everyone looking for Five Star service!!

Many Thanks!

Sincerely Lynda & Mark Behringer

We just replaced our entire HVAC system and Hot Water Heater this week with Southport...and we could not be happier!! Our previous system was working but was old...and Southport was able to come out IMMEDIATELY...even during this severe cold snap!! Starting with Nate, who came out to inspect, estimate the job and oversee it...to out technicians, Ryan, Casey and Jackson, these guys ROCKED!!! They were super polite...super efficient...super informative and they left the work area amazingly cleaned up! They were creative in accomplishing an off the beaten road request that we made and everything is in order. When you need HVAC work done...LOOK NO FURTHER!!!

10/22/26: So due Operator error, (or as I say, owner stupidity…LOL…😜), I called regarding a stuck button on my 8 year old electronic thermostat. We scheduled an appointment with SOUTHPORT and Tyler S. was just here and I was told something I probably already knew, (apparently). The button on the thermostat is ALWAYS-that way because the entire thing runs on a TOUCH SCREEN!!!! DUH!!!!
The visit was awesome and Tyler and his mentor giggled with me and DID NOT make me feel stupid at all!! Excellent customer service, from scheduling the appointment (same day) through the end of the appointment. Thank you Tyler and alllof the Southport staff!!!

Travis did an excellent job. Very nice work.

Good company with great people. They did a great job of installing our new furnace and Ac and their price was very reasonable

I want to give a shout out to HVAC technician Vincent Beyer who provided much more than a simple routine check of my furnace. For example, he went through a list of suggestions to make my unit last longer, operate safer, and improve its efficiency. He explained technical items in ways that I could understand their need and how they operated within the whole system. We finished his visit by sitting down and covering every point we had discussed to make sure I understood and was comfortable with all the options and details.

In my opinion, you couldn't have a finer representative for your company.

I had my annual furnace/heat pump checkup this morning. Abraham Celis was the HVAC technician. He comleted a very thorough inspection and went over the results completely with me. Abraham took the time to insure the checkup was done in a quality manner, not just rushing to complete the job and to get to his next stop. I was impressed with Abraham's friendliness and professionalism. Another job well done by Southport.
I had my annual Heat Pump AC checkup today (8/26/26) by Southport. As always, their technician Zach Birkholrz did a thorough and excellent job. Zach is very pleasant and professional and explains the checkup process and results very clearly. And, as a bonus, he gets along with our dog.

Joe Suchla replaced our two outside faucets and main water shut-off today. The rear faucet was only accessible from a basement crawl space, so he installed a secondary shut-off valve in the baseme t so I did not have to enter the crawl space to shut off the faucet in the winter months. He also bought the main water shut-off up to code with a shut-off valve on each side of the meter. Joe arrived on time, performed all plumbing upgrades professionally, kept me informed of the upgrade progress, and cleaned up at the end of the job. We are very pleased with the job Joe did and have always been pleased with the work Southport has done for our plumbing and HVAC needs. We highly recommend Southport.

Jackson did an excellent job of system check of our AC. He explained everything he checked and the meaning of all test results. A very friendly and professional service tech. Highly recommend SouthPort and Jackson.

Mat did great work.
On 10/21/26 Luke did great work.

Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!

Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!

On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!

Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!

My service provider was outstanding!! Answering my questions and providing me with useful information and advice.

They gave a fair price for the work and they showed up on time. Very thorough and explain all they did. Good quality work

Max and Noel replaced my furnace, and I'm very pleased with the work that was done. Thank you to Anthony for initiallyidentifying the problem and attempting to repair it. Thanks also to Justin for meeting with me late on a Friday afternoon to select a furnace, schedule an install and work through financing with me.

Look at ever issue I was interested in and explained options we could go from there. Was fine about sending me the option so I could think it over now or in the future.

Travis and Luke did a thorough job inspecting our water heater, plumbing and furnace. We have a maintenance agreement and it seems worthwhile for our house heating, air conditioning and plumbing needs.

The technician, Abe, was very helpful and efficient.

Needed my tub drain cleaned out. Very prompt and efficient, even did a full check of my entire system at no additional charge!! I don't want to jinx myself but i will definitely call them again in the future!!!

Jake did a very through job checking out my furnace. Was able to answer any questions I had. Being part of shield program is great!

Andrew was very polite & went right to work. He found the problem in s few minutes. Pick up what he needed & installed it quickly & then made sure everything worked properly. 10+
Patti & Ned Kramer

The boydid an amazing job
Yes he did verygood

Was at my house in less than 1 hour after I called for a furnace not igniting. Phil was so nice and polite explained everything he did and fixed the problem. I was very happy with the service

Vincent did a phenomenal job with completing our Southport Shield HVAC services and providing an estimate for a new water softener. He clearly explained our options and reasons for recommended upgrades. He was professional, courteous, and knowledgeable!

My technician was patient and thorough in his investigation of my HVAC issue. After a long investigation and conference with the office, he was able to detect the problem, put in place a temporary solution with additional duct work to be completed in the coming days. Perseverance is the name of the game.

Technician was kind, thorough inspection and explained everything/ answered every question. I had a great experience

Anthony is very professional and an expert in boilers

Great service on our geothermal unit and also checked out the humidifier and the outside air intake unit . Andrew is very professional and knowledgeable.

Jacob the Technician was on time and very thorough in completing my fall maintenance for my furnace.

Great experience on updating our HVAC systems to heat pumps/backup furnaces.
Ryan, Oliver, Andrew and Jacob (all installers for Southport) are wonderful, competent, and delightful young folks, who gave great service doing the physical upgrade of 2 older heat/ac systems.

I highly recommend Southport for your future HVAC upgrades. All the folks from the person doing the bids (Adam) to Manager (Jackson) to all the installers, are first class, professional and proud of where they work and what they do.

Logan was Professional, courteous and efficient with quick response, excellent about explaining service and necessary repair.
In addition, over the last 2 weeks, your Team of professionals, including Justin, Tanner, Nathan...have all been just great!
Hopefully Im not missing anyone!!

Friendly, courteous, and knowledgeable employees. They are honest on what needs to be done and why versus what is not necessary so no need to pay to do.

I was very happy with the overall process of obtaining a detailed quote on a new furnace.

Phil was very professional and his knowledge to do the job was awesome. Looking forward to the n winter months knowing our furnace will.work safely and keep our home warm this winter.

Southport holds my home warranty policy & Andrew came to do a fall inspection of the hvac system which is new within 2 years. He found an issue & recommended a few suggestions which I'll follow up on. Thanks and I'm sure I'll see them for the work needed.

Very good explanation on what problem was and finding solution and help with finacing.
Tech did great job will tell others

Excellent work, quality craftsmanship! I would strongly recommend Southport Plumbing!

Awesome job coming out on day 1. We sprung a leak from a pipe off our pressure tank. Tim came out 2 hours after we called. Professional and reliable. Excellent job and highly recommended

Great service on our geothermal unit and also checked out the humidifier and the outside air intake unit . Andrew is very professional and knowledgeable.

On time, friendly, knowledgeable...did a great job.

Vincent and Blake did a great job inspecting my home. They were honest, straightforward, and respectful. Hope to work with them again in the future.

Great service Polite and knowledgeable young man. Explanation that could be understood as to what was needed to be done with pricing for different options.

Rob S was very prompt and informative. He seemed very knowledgeable and did a great job. He explained everything that he had done and why and asked if I had any further concerns or questions before leaving. I felt confident that he did a good job and all that ws necessary. Great experience.

Good communication, showed up on time
Nathan was very thorough and explained things well

Southport was easy to contact, and I was able to schedule a service appointment within 24 hours of my call. Tim and Carson arrived and were very polite, professional, and thorough while attempting to diagnose and fix my plumbing issue. I will definitely be calling Southport back. Thank you!

Vincent was super knowledgeable, friendly and helpful! He was not rushed and took time to really explain things to me. He also helped explain our Nest thermostat and we both agree that they are annoying 😆
Thanks for all your help!

Customer service is great. Staff is friendly and problems fixed.

Caleb was very knowledgeable in preparing a project propossl to meeting our heating/cooling plans with a mini-split system for our insulated garage.

I excellent service, decent pricing. Definitely recommend and would use again.

I have had two service calls now from Southport. Both times the servicemen were prompt and knowledgeable. Last evening I had called because I had a backup with my basement drain. I thought I could wait until Monday but when it backed up again, Thursday night, I called and they rescheduled me for an early morning appointment. Blake arrived and kept me informed of everything he was doing and what he was finding. He made sure to speak with his superior Throughout his time here.Even though it appears the drain was clear they stayed and made sure that I had no issues with the basement drain. Anytime I have had any questions or concerns the owner, Jackson has always addressed them
Promptly and assures, his customers are satisfied! I have been very happy with Southport

After our home inspection flagged some plumbing issues, I contacted Southport Plumbing. From the very first phone call through the quote and final completion of the work, everything was handled professionally and smoothly.
Their customer service was fantastic — friendly, responsive, and helpful every step of the way. The plumber (Joe) who came out kept me fully informed throughout the process, which I really appreciated. There were no surprises or hidden costs; the final price matched the quote exactly.
They also left the worksite clean and tidy when they finished. Overall, a reliable, transparent, and high-quality service. I would definitely recommend Southport Plumbing and would use them again without hesitation

Have been dealing with Southport for 15-20 years. This is a quality business ! Dependable, knowledgeable and professional. Does not get better !!!

Great service, very thorough.

Everyone i delt with were really friendly. From the office girl that took my order to the two that did the install.

Had a great experience with Southport!!! Very reasonable prices, great service and all around great company to work with.

Friendly staff and great service

Caleb was very, lvery professional, Answered our questions and assisted in providing the information I needed on the status of a furnace.

Very knowledgeable and helpful. Called in morning about plumbing issue and they were to us within few hours.
We call Southport for all our havac and plumbing needs. Thank you.

Southport Home Services is a great company and a great choice to take care of your HVAC needs. Although we have dealt with a couple of the other local service companies, we were lucky to come across Southport when we were ready to replace our furnace and AC. They made good, solid, recommendations, suggested going with a heat pump, and did NOT try to upsell us on more than we needed.

Jackson Barrow and the installation team were fantastic to work with; knowledgeable, patient, willing to explain and educate as they did their work. They fixed some issues with the previous system's infrastructure and made sure we were well taken care of. When we had a minor issue (no fault of Southport) Jackson and team came back out prompltly and took care of it, despite our request being a bit of extra work for them.

I really can't recommend them highly enough!

Showed up on time. Talked through the project and gave me a quote before leaving

Andrew was great from the beginning to end - got the problem solved. Even went the extra mile on servicing the furnace. Love how the company communicates and is right on time.

Scheduling with Kelsey (sp?) was so easy…they were able to come out same day! And Marcus is professional, works quickly, and explains everything from start to finish. I have always had great experience with Southport.

Henry did an excellent job. He explained everything in detail and clearly maded it easy for me to understand. I would recommend Southport to everyone.

Super friendly and definitely customer driven.

They replaced the whole house from outdated pipes, now my water pressure is where it should be.
Great friendly service, and great price for 2 whole days of work, would highly recommend

Luke and Buck did a great job getting our furnace ready for winter, showed some tips on keeping our furnace running smoothly. They were personable, efficient, knowledgeable, and kept our mechanical room tidy. Thanks to Southport and Luke & Buck!

Great service!! Tyler was very informative!!

Friendly, knowledgeable, and courteous staff. No pressure and more than happy to spend as much time as needed to explain and discuss all options. Couldn't be more pleased.

We had an excellent experience with Caleb. He was professional, knowledgeable, thorough, and extremely helpful from start to finish. He took the time to explain everything clearly, answered all of our questions, and made sure we understood what was going on, and what our options were.

What really stood out was Caleb’s attention to detail and the pride he takes in his work. He was friendly, respectful of our home, and never made us feel rushed or pressured. It’s refreshing to work with someone who generally cares about doing the job right and providing great customer service.

We couldn’t have been happier with the service Caleb provided, and would absolutely recommend him and Southport, plumbing, heating and cooling. Thank you, Caleb, for the outstanding service!

Excellent technician! Prompt, knowledgeable, and very personable.

Quick scheduling, great service!

Very knowledgeable !
An inspection of washer water valve

Great work, as always!

Professional and personable installers. They did a great job.
Definitely. Rob S was very informative.

Tim was right on time and was very professional. He explained what he was doing and made sure I was satisfied with the work before he left.

Technician got to the root of the problem and fixed it.

Blake was conscientious and professional when installing an expansion tank on our water heater. He answered all of our questions and quoted us multiple options. We would hire Southport again.

Furnace cleaning and repair you installed my furnace 18 years ago I use you to maintain it.Very statified technician very respectful

Very courteous, knowledgeable about products available. Knows alot about what to offer/recomend. Very good presentation.

Great furnace and a/c service. Tanner was a very thorough and helpful technician. He suggested products for us, and we are now really enjoying the new thermostat and filter!

I had leakage from the toilet into the basement the main toilet pipe needed to be changed out and new toilet rings put on the work went very well. The gentleman was polite very clean. His mess was cleaned up when finished I would definitely recommend him to anyone.

Vincent was very thorough and professional in a recent furnace check and gas valve replacement

Arrived promptly and were very courteous.

I can't recommend Southport Plumbing enough! These guys are absolute professionals and went above and beyond to make the process of having my new home repiped with pex as painless as possible. Any questions or concerns I had were handled quickly and efficiently. Communication was incredible and I am more than happy with the work done.

I've only had my new home for a couple of months now but I've already found the team that I will be using for any plumbing work I need in the future.

Shoutout to Tom, Henry, Andrew, Luke, Riley, and Justin.

My sewer line was backing up and needed some help. One call to Southport and a technician was on his way the next day. Nicest techs; knowledgeable and explained everything. Respected my property and cleaned up after. Will definitely be using this company again.

Quick, efficient, and great guys. They made sure I understood the process at every step. THANKS FOR ALL THE HELP!!

Technician came and went thru all our plumbing systems and identified a potential problem with a sink.

I cannot say enough great things about Southport Home Services! We have been using them for about four years, and every single experience has been outstanding. Their responsiveness and customer service are unlike anything I have experienced with another home service company.

Most recently, our hot water heater went out around 9:00 PM. I messaged Southport online that night, and they had someone at our home before 8:00 AM the very next morning. Andrew and Blake were absolutely amazing technicians! They completed our annual heating inspection and installed our new hot water heater. They were professional, knowledgeable, friendly, efficient, and made the entire process incredibly easy.

This also wasn’t the first time Southport went above and beyond for us. Two Christmases ago, our furnace stopped putting out heat on a Friday evening, just as we were supposed to be heading to Chicago. After 5:00 PM, Jackson personally got back to us and assured us that a technician would be out shortly and that they would take care of the problem. And they did!

Southport came out that same night and fixed our furnace, even after another company had told us we would likely be without heat for several days because they would have to wait for a part. Southport found a way to take care of it immediately. Having that kind of service right before Christmas—and knowing we could leave for our trip without worrying about our home—meant more to us than I can say.

After four years, I can confidently say Southport is the fastest and most responsive home service company I have ever worked with. When something goes wrong in your home, especially your heat or hot water, you want a company that actually answers, follows through, and makes you feel like your problem matters. Southport does exactly that.

Their customer service is truly second to none, and they have earned our trust time and time again. Huge thank you to Andrew, Blake, Jackson, and the entire Southport team for continuing to provide such incredible service. We will absolutely continue using Southport and recommend them without hesitation.

Five stars doesn’t feel like enough! ⭐⭐⭐⭐⭐

Always great service and conscientiousness from all staff at Southport. Been using them for 5 years and have never been disappointed. Today they tuned up my AC system. Always great employees.

Today we worked with our Service Technician, Tim, on our sump pump issue. Tim was very knowledgeable and gave great insight and information. We are very happy with the option we choose and have confidence in our sump pump system with the battery back up. We use Southport Home Services for our sump pump, furnace and air conditioning and recommend them without hesitation.

The inspection I was given was very thorough and well explained by my technician. I was given great options. My furnace was inspected and cleaned and everything was left nice and clean! My technician was very polite and answered questions.

Blake did a terrific job when we were in a pinch and needed a new sink connected the same day. He’s helpful, friendly, communicative, and did great work.

Tim was awesome. Prompt arrival and great communication. Very friendly and professional!!! Replaced old flexible gas line that had a pin hole leak…. Replaced with hard piping from gas meter to basement and took care of calling gas company to inspect and turn gas back on. Highly recommend.

Fabulous experience. Technician was thorough and able to explain everything he found. Options for addressing the issue were presented and no pressure tactics were used.

Everything is absolutely beautiful! We are so pleased. Everything was explained and pretty much spelled out before they did things. Thank you so much!

Needed to replace a toilet and water heater quickly. Two men arrived the next day, assessed the situation and completed the work by late afternoon. Their workmanship was very professional and the job was very neat and clean. I would call them again if needed.

Very personable and very courteous . And very informative.

Great experience. Highly recommend.

Very knowledgeable

Everything went fast and timely. Your man was polite and thorough with his job. We we6satified with the job he did.

Southport provides excellent service and technicians. We are on their monthly maintenance program. When you add up the services you get it is well worth it.

Both Tim and Josh were very professional and installation went smoothly. I would recommend Southport Plumbing, heating and cooling.

Phil was very knowledgable. I am new to a boiler system and explained in great detail and answered all my questions.

We have been using Southport for years! They always do a great job and the guys are knowledgeable and professional. I highly recommend them!

Great service!! Tyler was very informative!!

Buck very knowledgeable and friendly.

Had a full AC, Furnace, and Hot Water Heater installed in one day. All the work was done perfectly and in a timely manner. All the installers were helpful, friendly, and hardworking.

Marcus and the team was amazing to work with, in and out quickly and very communicative

Had a surge protector installed on furnace for my AC. Very professional was done in a short time.

Excellent service. The technician, Travis, was very knowledgeable and efficient. He did a beautiful job!

Great service!! Tyler was very informative!!

The young man that checked out our HVAC system was very thorough, knowledgeable and polite. He did an excellent job!

Very pleased with the service they provided, would recommend 💯

The installers were very professional, kind and courteous. The installation looks very neat and clean. They seemed to take their time and do a great, professional job. They cleaned up everything when they were done.I’m looking forward to having a warm garage in January!

Great experience! Blake did an excellent job repairing a leaking water pipe in our basement. He was professional, efficient, and got the repair done quickly. Everything is working properly now and the water supply is back to normal. I really appreciate his help and would definitely recommend him.

Tommy was very friendly and helpful when he came to work on my water heater,which was leaking out of the pressure relief valve.He explained everything he needed to do, and made sure everything was up to code.Very glad with his professional attitude & work ethics!

Had a concrete tub taken out and a new single tub put in. Some plumbing and new faucet that I can actually turn now.... yay!! A great job done, thanks to Travis H.

It was nice seeing Logan again. He worked on my previous AC and Furnace for me when he was with his previous employer. Done a spectacular job with the hvac tune-up.

Highly recommend. Always has the customer’s best interests in mind. Always on time and friendly.

Great service!! Tyler was very informative!!

Southport does a great job. Team is always friendly, and they don't try to sell you on what you don't need. Had Jacob out checking the furnace and troubleshooting a leak issue. He was so thorough and went above and beyond toske sure everything was addressed. So polite, friendly and knowledgeable. Love the whole team!

The technicians that came over for HVAC and Plumbing shield inspections were all professional and informative. I know my homes HVAC and plumbing strengths and weaknesses and what I need to do for them.

Everything is absolutely beautiful! We are so pleased. Everything was explained and pretty much spelled out before they did things. Thank you so much!

The guys were friendly and knowledgeable, answered all of my questions and have a really nice technology focused approach to customer service. I'm looking forward to working with them in the future.

Vicent did a great job! He explained things clearly, answered questions and was respectful of my environment. Thanks for your great work!

Excellent service!

Seamless process. Our 28 year old A/C unit made it as long as she could. Southport came in gave us options and installed a new unit the following day.

Great quality work. Very professional and above all very knowledgeable.

Southport was referred to me by my realtor and they delivered quickly during an AC breakdown of my old furnace. They performed the work with professionalism and did not leave a mess.

I tried Southport because I got a coupon in the mail, and the price for a furnace inspection was excellent. Everybody that I spoke to was helpful and prompt. The technician was knowledgable and he explained everything in detail while showing me photos of each aspect of the system. I appreciated the kindness and expertise of the technician, and I will definitely call on Southport again.

Furnace checkup was thorough and professional. Recommendations for additional work were clear and well supported. Both guys were knowledgeable and cordial.

Great experience

Prompt tech arrival, courteous, knowledgeable, thorough and successful, timely work.

Southport’s staff were professional, friendly, knowledgeable, and very supportive! They arrived on time and completed multiple drain reroutes in our basement on schedule. Someone was always available whenever we had questions. I can’t recommend them highly enough, and I look forward to working with them in the future!

Tommy showed up on time, was very professional and kept me informed throughout his assessment of my problem.

4STAR-Great knowledge & outstanding customer interface.

Professional. Friendly. Transparent with job and price.
Had water emergency and they came within 20 minutes. What a blessing. Thanks guys. Much appreciated!!

Andrew was prompt thorough he provided explanations I would highly recommend Andrew and Southport The services were part of the service plan. I really appreciate having everything in one place.

Jake was a Rockstar! He tackled the AC problem and wouldn't give up until it was fixed. Excellent service!

Southport serviced my furnace a day earlier than scheduled. Phil was courteous and thorough. Southport does a great job, and the price is right. I highly recommend.

Requested a heating and cooling replacemen estimate. Justin was thorough, knowledgeable and answered our questions. Furnace & AC install crew was excellent. They saved me 20+ feet of finished drywall repairs by finding an alternative route to following our old outdated pvc venting, and took the time to walk us through our wifi thermostat setup. Everything looks great! Thanks guys.

Andrew W. was very efficient, friendly, and even took mercy on our dog, allowing me to let her roam during his visit to lessen the barking. He was very informative in explaining what he looked at/took care of for us today, and kept us at ease concerning the health of our air conditioning unit and system.

Explained all details clearly

Jacob arrived on time. Did a great job looking after our furnace. He even helped me set up my smart thermostat.

Arrived on time (in fact ahead of schedule). Very thorough with inspection and explained everything well. Upfront with pricing.

Wow , my service was amazing. Ryan , Quinn and Oliver were the best. They work so hard and are so respectful. The salesperson Caleb was great. He made everything happen so smoothly. Southport was the way to go. I’m a very happy customer.

Amazing service! They were able to get me in right away and have decent pricing! My techs were Nick & Riley, who were professional gentlemen who know what theyre doing. They listened to any issues, and explained in depth what their action plan is, and any other complications could arise. Thank you!

Took advantage of the furnace inspection special.

The work was done by a very knowledge gentleman. He explained everything after the inspection. He was kind and curious.

Andrew showed up on time and performed knowledgeable, personable, helpful, respectful service. He is certainly an asset to your team.

Always professional, very clearly explains the process, and consistently respectful of my home. Much appreciated!

The boys did an amazing job

On time, professional and courteous. Explained my options and felt no pressure to pick one over another. I will not hesitate to call again.

Quick response. Great technician, Tim is absolutely fantastic. Love Southport for their service

The technicians were very knowledgeable & flexible working around the remodeling schedule for our basement. They installed the furnace such that it fits well as well as functions optimally. I am also so thankful that they spent extra time to reinstall our humidifier to the new furnace without any extra cost.

They arrived as scheduled. Took care of maintenance needs. Did a great evaluation of the system and presented options for system needs. Very personable guys. Very pleased with their service.

I had my annual Heat Pump AC checkup today (8/26/26) by Southport. As always, their technician Zach Birkholrz did a thorough and excellent job. Zach is very pleasant and professional and explains the checkup process and results very clearly. And, as a bonus, he gets along with our dog.

Joe Suchla replaced our two outside faucets and main water shut-off today. The rear faucet was only accessible from a basement crawl space, so he installed a secondary shut-off valve in the baseme t so I did not have to enter the crawl space to shut off the faucet in the winter months. He also bought the main water shut-off up to code with a shut-off valve on each side of the meter. Joe arrived on time, performed all plumbing upgrades professionally, kept me informed of the upgrade progress, and cleaned up at the end of the job. We are very pleased with the job Joe did and have always been pleased with the work Southport has done for our plumbing and HVAC needs. We highly recommend Southport.

Jackson did an excellent job of system check of our AC. He explained everything he checked and the meaning of all test results. A very friendly and professional service tech. Highly recommend SouthPort and Jackson.

The personnel at Southport are very professional but also very personable and friendly. They know what they are doing and not just going through the motions. We trust them explicitly. We would highly recommend Southport to our friends and family.

Southport reached out to me as a prior customer to remind me that my annual furnace checkup was due and that there was a current promotion to reduce my service price.
Tyler was my service guy. Very professional and great to work with.

Quote on replacing ac

The boys did an amazing job

Southport’s Technician , Phil Lloyd, is a true asset to his organization! My wife, Karyn and I have had many contractors come through our house over the years and I would put Southport at the very top of our service partners. They are knowledgeable, reasonable, and most importantly trustworthy. Phil Lloyd took the time to share, in layman’s terms, the root cause of our problem and a remedy that would bring our system back up and running; peace of mind to our family. I would highly recommend Southport, and would give Phil Lloyd a 10 out of 10 related to Service, quality, and most important trust. Southport is fair on cost,I plan on partnering with Southport for many years to come. Jim Sheehan

Caleb was professional and super helpful. He expediated a plan for our leak in an extremely timely manner. The techs were efficient and explained things well. Highly recommend!

Wow , my service was amazing. Ryan , Quinn and Oliver were the best. They work so hard and are so respectful. The salesperson Caleb was great. He made everything happen so smoothly. Southport was the way to go. I’m a very happy customer.

They arrived as scheduled. Took care of maintenance needs. Did a great evaluation of the system and presented options for system needs. Very personable guys. Very pleased with their service.

We had excellent service from the guys! Very knowledgeable and friendly. We will definitely use Southport in the future.