Residential Services

Water Heater Services in Wausau

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When the hot water runs out in the middle of a Wisconsin winter, it is not just an inconvenience. It is a problem that needs to be solved fast. Whether your water heater has stopped working entirely, is taking forever to recover, or you are just noticing something is off, Southport Plumbing, Heating & Cooling is here to help homeowners across the Wausau area get their hot water back.

Central Wisconsin winters are no joke. From Schofield to Stratford, our team handles water heater repairs, replacements, and new installations for all types of systems. We work on traditional tank water heaters, tankless units, and everything in between. Our fully stocked service vehicles mean we arrive ready to diagnose and fix the problem in a single visit whenever possible.

You have got enough on your plate without cold showers added to the mix. Contact Southport Plumbing, Heating & Cooling today to schedule your water heater service.

water heater

Signs You Need Water Heater Services

Water heaters rarely fail without warning. Knowing what to look for can save you from a full breakdown and help you avoid water damage or wasted energy. Here are the most common signs it is time to call a professional.

  • No Hot Water: If your water heater is not producing hot water at all, something has failed inside the system and needs immediate attention.
  • Lukewarm or Inconsistent Temperatures: Water that never quite gets hot enough or fluctuates unexpectedly often points to a failing heating element or thermostat issue.
  • Rusty or Discolored Water: Brown or reddish water coming from your hot tap is a sign of corrosion inside the tank, which typically means the unit is nearing the end of its life.
  • Strange Noises: Popping, rumbling, or banging sounds from your water heater are usually caused by sediment buildup, which reduces efficiency and strains the system over time.
  • Leaks Around the Unit: Any pooling water near the base of your water heater is a serious concern and should be evaluated right away to prevent water damage.

Water Heater Repair and Replacement in Wausau

Not every water heater problem means you need a brand new unit. Sometimes a repair is all it takes to get things running properly again. Our NATE-certified technicians diagnose the issue accurately so you are not paying for more than you need.

That said, if your water heater is more than 10 to 12 years old, or if repairs are becoming frequent, replacing the unit often makes more financial sense in the long run. A newer system runs more efficiently, which can noticeably lower your monthly energy bills. We help you weigh the options honestly so you can make the right call for your home and your budget.

We install and service a wide range of water heater types, including traditional storage tank models and tankless on-demand systems. Tankless water heaters are a popular upgrade for Wausau homeowners looking to free up space and enjoy a continuous supply of hot water without keeping a large tank heated around the clock.

As part of our broader plumbing services, we also handle related issues that can affect your water heater’s performance, such as sediment in the lines or pressure problems. And if you are dealing with slow drains or backups at the same time, our drain cleaning services can address those issues during the same visit.

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Trust Southport Plumbing, Heating & Cooling for Your Water Heater Services

We know how disruptive a broken water heater can be, especially when temperatures outside are well below freezing. That is why our team shows up prepared. Our fully loaded service vehicles carry the parts and tools needed to handle most repairs on the spot, so you are not waiting days for a follow-up visit.

Our technicians are NATE-certified and experienced with all major water heater brands and system types. We hold an A+ BBB Rating because we do things the right way, every time. Financing options are also available for qualifying customers, making it easier to move forward with a replacement when the time comes without putting it off.

Serving Wausau and surrounding communities including Auburndale, Athens, and Wittenberg, we are your local team for dependable water heater service. Do not wait until you are completely without hot water. Reach out to Southport Plumbing, Heating & Cooling to schedule service today.

Southport logo with blue 'SOUTHPORT' wordmark and orange 'PLUMBING • HEATING • COOLING' tagline.

$50 Off

Plumbing Repair 

+ Free Water Heater Flush

Offer cannot be combined with any other promotions, discounts, or special offers. Terms and conditions may apply.
Expires: 8/31/2026
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Read About Our Customers’ Recent Experiences

Poonam Patel
4 days ago
Caleb was professional and super helpful. He expediated a plan for our leak in an extremely timely manner. The techs were efficient and explained things well. Highly recommend!
Nancy Patin
4 days ago
Wow , my service was amazing. Ryan , Quinn and Oliver were the best. They work so hard and are so respectful. The salesperson Caleb was great. He made everything happen so smoothly. Southport was the way to go. I’m a very happy customer.
Paul Fennema
5 days ago
They arrived as scheduled. Took care of maintenance needs. Did a great evaluation of the system and presented options for system needs. Very personable guys. Very pleased with their service.
Sarah Semrad
1 week ago
Ryan, Quinn, and Oliver were wonderful. They made sure I understood everything that was happening and I am very happy with the product.
Susan Donovan
1 week ago
Nice and friendly took care of my AC tuneup in a timely matter and we’re on time
Jacob Hardy
2 weeks ago
Every step was very professional, informative, and down to earth. The team was fast and clean. They got me up and running in an extremely timely manner. I highly recommend this company!
Nancy Patin
2 weeks ago
Wow , my service was amazing. Ryan , Quinn and Oliver were the best. They work so hard and are so respectful. The salesperson Caleb was great. He made everything happen so smoothly. Southport was the way to go. I’m a very happy customer.
Jaclyn Wolff
2 weeks ago
Travis was awesome, I called on Tuesday afternoon and the issue was fixed by 11am Wednesday morning.
Just Me
2 weeks ago
From the time my call to replace my water heater was answered to the time their service van pulled away Southport was responsive and courteous. Henry and Riley were fantastic! They explained every step and answered every question we had. I enthusiastically recommend Southport.
Nancy Wedge
3 weeks ago
Had an emergency and they were able to get there within a half hour on a Friday night!
LL K
3 weeks ago
Andrew & Grant did an excellent job installing our water softener system, they were very efficient and the process to book through sales was excellent! I highly recommend working with Southport for all your heating and cooling needs!!
Courtney B
3 weeks ago
Southport was super easy to work with and get appointments scheduled. We have used them multiple times and each time they give fair quotes, good information, timely, and professional. Everything they have helped with has not had any issues and is done with great quality of work. Highly recommend them for your plumbing needs.
JENNIFER MCKAY
3 weeks ago
My experience was great. I appreciate the estimate and how it was explained to me.
William Raciti
3 weeks ago
Very professional and clean.
Jack
3 weeks ago
Very quick and professional installation of a new AC unit. Worked with some of my personal reqests which made for a great install.
Brian Childers
3 weeks ago
I have a Shield maintenance agreement with Southport Plumbing Heading and Cooling.

The value for the plan is fantastic! They come out and help maintain your plumbing, heating and cooling systems. Jacob from the HVAC side has come out to my home and has done an excellent job of keeping me aware of what is working well, and what I may need to keep an eye on.

Justan and Nathan from the plumbing side have also come out to my house and did the regular yearly maintenance. They too, do an awesome job of keeping me updated on how the plumbing is within my house.

I also was alerted to the battery being bad for my sump pump backup system and Justan and Nathan installed a new sump pump and a new backup system as well. The timing was impeccable as we faced a power loss for around 24 hours, and the battery was fully charged and the backup sump pump worked while we didn't have power! It was better paying for the backup system than a repair bill for a flooded basement.

To round it out, the office staff, Sarah did a great job helping me coordinate not only the visits for the maintenance, but also helped facilitate the installation of the plumbing work.

They keep giving great reasons why I'm a long term Southport Plumbing, Heating & Cooling customer!

Thank you!
Kate Cahill
3 weeks ago
Highly recommend for your HVAC needs! The salesman that came out to do the quote was professional and informative. The installers were incredible! Everyone was on time and on budget. Highly recommend! 10 out of 10 stars
sonam raptenpa
3 weeks ago
I am very satisfied with their service and products, they really did good job for installing new A/C this hot summer. The cost was reasonable and I am very happy with it, so thank you so much

Schedule Service For Your Home Or Business Today!

Are you looking for great HVAC and plumbing services? Our Southport team serves you with quality plumbing, heating and cooling services in Wausau and the surrounding areas. Contact us today!