Residential Services

Water Heater Services in Wausau

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When the hot water runs out in the middle of a Wisconsin winter, it is not just an inconvenience. It is a problem that needs to be solved fast. Whether your water heater has stopped working entirely, is taking forever to recover, or you are just noticing something is off, Southport Plumbing, Heating & Cooling is here to help homeowners across the Wausau area get their hot water back.

Central Wisconsin winters are no joke. From Schofield to Stratford, our team handles water heater repairs, replacements, and new installations for all types of systems. We work on traditional tank water heaters, tankless units, and everything in between. Our fully stocked service vehicles mean we arrive ready to diagnose and fix the problem in a single visit whenever possible.

You have got enough on your plate without cold showers added to the mix. Contact Southport Plumbing, Heating & Cooling today to schedule your water heater service.

water heater

Signs You Need Water Heater Services

Water heaters rarely fail without warning. Knowing what to look for can save you from a full breakdown and help you avoid water damage or wasted energy. Here are the most common signs it is time to call a professional.

  • No Hot Water: If your water heater is not producing hot water at all, something has failed inside the system and needs immediate attention.
  • Lukewarm or Inconsistent Temperatures: Water that never quite gets hot enough or fluctuates unexpectedly often points to a failing heating element or thermostat issue.
  • Rusty or Discolored Water: Brown or reddish water coming from your hot tap is a sign of corrosion inside the tank, which typically means the unit is nearing the end of its life.
  • Strange Noises: Popping, rumbling, or banging sounds from your water heater are usually caused by sediment buildup, which reduces efficiency and strains the system over time.
  • Leaks Around the Unit: Any pooling water near the base of your water heater is a serious concern and should be evaluated right away to prevent water damage.

Water Heater Repair and Replacement in Wausau

Not every water heater problem means you need a brand new unit. Sometimes a repair is all it takes to get things running properly again. Our NATE-certified technicians diagnose the issue accurately so you are not paying for more than you need.

That said, if your water heater is more than 10 to 12 years old, or if repairs are becoming frequent, replacing the unit often makes more financial sense in the long run. A newer system runs more efficiently, which can noticeably lower your monthly energy bills. We help you weigh the options honestly so you can make the right call for your home and your budget.

We install and service a wide range of water heater types, including traditional storage tank models and tankless on-demand systems. Tankless water heaters are a popular upgrade for Wausau homeowners looking to free up space and enjoy a continuous supply of hot water without keeping a large tank heated around the clock.

As part of our broader plumbing services, we also handle related issues that can affect your water heater’s performance, such as sediment in the lines or pressure problems. And if you are dealing with slow drains or backups at the same time, our drain cleaning services can address those issues during the same visit.

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Trust Southport Plumbing, Heating & Cooling for Your Water Heater Services

We know how disruptive a broken water heater can be, especially when temperatures outside are well below freezing. That is why our team shows up prepared. Our fully loaded service vehicles carry the parts and tools needed to handle most repairs on the spot, so you are not waiting days for a follow-up visit.

Our technicians are NATE-certified and experienced with all major water heater brands and system types. We hold an A+ BBB Rating because we do things the right way, every time. Financing options are also available for qualifying customers, making it easier to move forward with a replacement when the time comes without putting it off.

Serving Wausau and surrounding communities including Auburndale, Athens, and Wittenberg, we are your local team for dependable water heater service. Do not wait until you are completely without hot water. Reach out to Southport Plumbing, Heating & Cooling to schedule service today.

Southport logo with blue 'SOUTHPORT' wordmark and orange 'PLUMBING • HEATING • COOLING' tagline.

Early Bird Special

Schedule in August = $99, Schedule in September = $129, Regular Price = $159

Offer cannot be combined with any other promotions, discounts, or special offers. Terms and conditions may apply.
Expires: 8/31/2026
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Read About Our Customers’ Recent Experiences

Brian Childers
22 hours ago
I have a Shield maintenance agreement with Southport Plumbing Heading and Cooling.

The value for the plan is fantastic! They come out and help maintain your plumbing, heating and cooling systems. Jacob from the HVAC side has come out to my home and has done an excellent job of keeping me aware of what is working well, and what I may need to keep an eye on.

Justan and Nathan from the plumbing side have also come out to my house and did the regular yearly maintenance. They too, do an awesome job of keeping me updated on how the plumbing is within my house.

I also was alerted to the battery being bad for my sump pump backup system and Justan and Nathan installed a new sump pump and a new backup system as well. The timing was impeccable as we faced a power loss for around 24 hours, and the battery was fully charged and the backup sump pump worked while we didn't have power! It was better paying for the backup system than a repair bill for a flooded basement.

To round it out, the office staff, Sarah did a great job helping me coordinate not only the visits for the maintenance, but also helped facilitate the installation of the plumbing work.

They keep giving great reasons why I'm a long term Southport Plumbing, Heating & Cooling customer!

Thank you!
Kate Cahill
2 days ago
Highly recommend for your HVAC needs! The salesman that came out to do the quote was professional and informative. The installers were incredible! Everyone was on time and on budget. Highly recommend! 10 out of 10 stars
sonam raptenpa
3 days ago
I am very satisfied with their service and products, they really did good job for installing new A/C this hot summer. The cost was reasonable and I am very happy with it, so thank you so much
Carli Brunner
5 days ago
I recently had a technician from Southport come out to provide a quote for a new furnace and air conditioning unit, and I was very impressed with the experience. They did a thorough inspection to determine the best fit for my property rather than offering a one-size-fits-all solution.

Caleb, the representative, was knowledgeable and took the time to explain all of my options. He educated me throughout the entire process, and made sure I understood the differences between each system so I could make an informed decision. The customer service was truly superb.

I would definitely recommend Southport to anyone looking for an honest, professional HVAC company. They primarily carry Carrier equipment but they do other options exclusively made by Carrier for Southport as well.
Jeff Knuth
5 days ago
Your team did a great job. They were very professional and friendly.
Stacy Ellsworth
6 days ago
Excellent customer Service! The technicians were professional, and highly experienced! They were able to come out the same day I called to give an estimate and do the actual install installations.
Shelby Williamson
6 days ago
Technician Anthony was professional, friendly and knowledgeable. I learned a lot during my scheduled visit and he fixed some minor nagging problems with noisy vents in my home. Appointment ended with a good plan going forward outlined. Thanks for the help!
Phil Tobin
7 days ago
Good discussion, options to consider, and a good, thorough installation
Jeanine Hanson Lewis
1 week ago
Tommy and Blake were so helpful. They went out of their way to explain everything throughly and left me with clear documentation on my issue as well as a full Plumbing System Evaluation. I received 3 different price structures and ways to save money. I would highly recommend this company! Thank you ever so much!
Lisa Moreno
1 week ago
Great service. Andrew was wonderful and made sure the installation was to his satisfaction by calling the vendor to ensure the faucet was seating correctly and got replacement parts shipped.
Susan Ventura
1 week ago
Very fast response, thorough, and very professional! Impressive service all around!
Brett Trulson
1 week ago
Technician diagnosed unit and found the problem within minutes. Very professional, highly recommended.
Beth Bourne
1 week ago
If you want WOW service, contact Southport! From my first call to schedule an emergency air conditioner unit replacement to the installation, Southport was professional, prompt, and priced fairly. (I originally called another company who was the complete opposite--Southport, however, fixed the issue and made sure I was completely satisfied!)
Nathan McCollough
1 week ago
Vincent good dude. Good work.
Ken Slagg
2 weeks ago
Going to get new central air. Caleb was absolutely great.
Sherley Benicek
2 weeks ago
Was having issues with my Generic generator trying to start up and misfiring. Smelled gas. Long story short HVAC team came out and tested all of the gas pipes. Everything tested good..
Cathy Koshak
2 weeks ago
My entire central air system needed to be replaced. The team that came out was very professional, thorough and knowledgeable. I had a very short timeframe to get this done and they accommodated everything I needed. I would definitely call them again for any of my future needs.
John
2 weeks ago
Very fast responses and action plans

Schedule Service For Your Home Or Business Today!

Are you looking for great HVAC and plumbing services? Our Southport team serves you with quality plumbing, heating and cooling services in Wausau and the surrounding areas. Contact us today!