Residential Services

Water Heater Services in Wausau

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When the hot water runs out in the middle of a Wisconsin winter, it is not just an inconvenience. It is a problem that needs to be solved fast. Whether your water heater has stopped working entirely, is taking forever to recover, or you are just noticing something is off, Southport Plumbing, Heating & Cooling is here to help homeowners across the Wausau area get their hot water back.

Central Wisconsin winters are no joke. From Schofield to Stratford, our team handles water heater repairs, replacements, and new installations for all types of systems. We work on traditional tank water heaters, tankless units, and everything in between. Our fully stocked service vehicles mean we arrive ready to diagnose and fix the problem in a single visit whenever possible.

You have got enough on your plate without cold showers added to the mix. Contact Southport Plumbing, Heating & Cooling today to schedule your water heater service.

water heater

Signs You Need Water Heater Services

Water heaters rarely fail without warning. Knowing what to look for can save you from a full breakdown and help you avoid water damage or wasted energy. Here are the most common signs it is time to call a professional.

  • No Hot Water: If your water heater is not producing hot water at all, something has failed inside the system and needs immediate attention.
  • Lukewarm or Inconsistent Temperatures: Water that never quite gets hot enough or fluctuates unexpectedly often points to a failing heating element or thermostat issue.
  • Rusty or Discolored Water: Brown or reddish water coming from your hot tap is a sign of corrosion inside the tank, which typically means the unit is nearing the end of its life.
  • Strange Noises: Popping, rumbling, or banging sounds from your water heater are usually caused by sediment buildup, which reduces efficiency and strains the system over time.
  • Leaks Around the Unit: Any pooling water near the base of your water heater is a serious concern and should be evaluated right away to prevent water damage.

Water Heater Repair and Replacement in Wausau

Not every water heater problem means you need a brand new unit. Sometimes a repair is all it takes to get things running properly again. Our NATE-certified technicians diagnose the issue accurately so you are not paying for more than you need.

That said, if your water heater is more than 10 to 12 years old, or if repairs are becoming frequent, replacing the unit often makes more financial sense in the long run. A newer system runs more efficiently, which can noticeably lower your monthly energy bills. We help you weigh the options honestly so you can make the right call for your home and your budget.

We install and service a wide range of water heater types, including traditional storage tank models and tankless on-demand systems. Tankless water heaters are a popular upgrade for Wausau homeowners looking to free up space and enjoy a continuous supply of hot water without keeping a large tank heated around the clock.

As part of our broader plumbing services, we also handle related issues that can affect your water heater’s performance, such as sediment in the lines or pressure problems. And if you are dealing with slow drains or backups at the same time, our drain cleaning services can address those issues during the same visit.

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Trust Southport Plumbing, Heating & Cooling for Your Water Heater Services

We know how disruptive a broken water heater can be, especially when temperatures outside are well below freezing. That is why our team shows up prepared. Our fully loaded service vehicles carry the parts and tools needed to handle most repairs on the spot, so you are not waiting days for a follow-up visit.

Our technicians are NATE-certified and experienced with all major water heater brands and system types. We hold an A+ BBB Rating because we do things the right way, every time. Financing options are also available for qualifying customers, making it easier to move forward with a replacement when the time comes without putting it off.

Serving Wausau and surrounding communities including Auburndale, Athens, and Wittenberg, we are your local team for dependable water heater service. Do not wait until you are completely without hot water. Reach out to Southport Plumbing, Heating & Cooling to schedule service today.

Southport logo with blue 'SOUTHPORT' wordmark and orange 'PLUMBING • HEATING • COOLING' tagline.

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Read About Our Customers’ Recent Experiences

Richard Kugler
3 days ago
I excellent service, decent pricing. Definitely recommend and would use again.
Susan Johnson
3 days ago
I have had two service calls now from Southport. Both times the servicemen were prompt and knowledgeable. Last evening I had called because I had a backup with my basement drain. I thought I could wait until Monday but when it backed up again, Thursday night, I called and they rescheduled me for an early morning appointment. Blake arrived and kept me informed of everything he was doing and what he was finding. He made sure to speak with his superior Throughout his time here.Even though it appears the drain was clear they stayed and made sure that I had no issues with the basement drain. Anytime I have had any questions or concerns the owner, Jackson has always addressed them
Promptly and assures, his customers are satisfied! I have been very happy with Southport
Kujt Sinani
3 days ago
After our home inspection flagged some plumbing issues, I contacted Southport Plumbing. From the very first phone call through the quote and final completion of the work, everything was handled professionally and smoothly.
Their customer service was fantastic — friendly, responsive, and helpful every step of the way. The plumber (Joe) who came out kept me fully informed throughout the process, which I really appreciated. There were no surprises or hidden costs; the final price matched the quote exactly.
They also left the worksite clean and tidy when they finished. Overall, a reliable, transparent, and high-quality service. I would definitely recommend Southport Plumbing and would use them again without hesitation
Rick Hansen
3 days ago
Have been dealing with Southport for 15-20 years. This is a quality business ! Dependable, knowledgeable and professional. Does not get better !!!
Quinn Warner
3 days ago
Everyone i delt with were really friendly. From the office girl that took my order to the two that did the install.
Maranda Webber
4 days ago
Had a great experience with Southport!!! Very reasonable prices, great service and all around great company to work with.
Carole Richard
4 days ago
Caleb was very, lvery professional, Answered our questions and assisted in providing the information I needed on the status of a furnace.
Lauren Wolter
4 days ago
Very knowledgeable and helpful. Called in morning about plumbing issue and they were to us within few hours.
We call Southport for all our havac and plumbing needs. Thank you.
Lynne Pitts
4 days ago
Southport Home Services is a great company and a great choice to take care of your HVAC needs. Although we have dealt with a couple of the other local service companies, we were lucky to come across Southport when we were ready to replace our furnace and AC. They made good, solid, recommendations, suggested going with a heat pump, and did NOT try to upsell us on more than we needed.

Jackson Barrow and the installation team were fantastic to work with; knowledgeable, patient, willing to explain and educate as they did their work. They fixed some issues with the previous system's infrastructure and made sure we were well taken care of. When we had a minor issue (no fault of Southport) Jackson and team came back out prompltly and took care of it, despite our request being a bit of extra work for them.

I really can't recommend them highly enough!
Gregory Polzin
4 days ago
Andrew was great from the beginning to end - got the problem solved. Even went the extra mile on servicing the furnace. Love how the company communicates and is right on time.
Pamela Leonard
5 days ago
Henry did an excellent job. He explained everything in detail and clearly maded it easy for me to understand. I would recommend Southport to everyone.
Josh Fessel
5 days ago
They replaced the whole house from outdated pipes, now my water pressure is where it should be.
Great friendly service, and great price for 2 whole days of work, would highly recommend
Mary Philips
6 days ago
Luke and Buck did a great job getting our furnace ready for winter, showed some tips on keeping our furnace running smoothly. They were personable, efficient, knowledgeable, and kept our mechanical room tidy. Thanks to Southport and Luke & Buck!
Dave Cummings
6 days ago
Great service!! Tyler was very informative!!
Wanda Alsten
6 days ago
We had an excellent experience with Caleb. He was professional, knowledgeable, thorough, and extremely helpful from start to finish. He took the time to explain everything clearly, answered all of our questions, and made sure we understood what was going on, and what our options were.

What really stood out was Caleb’s attention to detail and the pride he takes in his work. He was friendly, respectful of our home, and never made us feel rushed or pressured. It’s refreshing to work with someone who generally cares about doing the job right and providing great customer service.

We couldn’t have been happier with the service Caleb provided, and would absolutely recommend him and Southport, plumbing, heating and cooling. Thank you, Caleb, for the outstanding service!
Donna Mackenzie
7 days ago
Very knowledgeable !
An inspection of washer water valve
Tina Hartlaub
7 days ago
Great work, as always!
Frank Mazzie
1 week ago
Professional and personable installers. They did a great job.
Definitely. Rob S was very informative.

Schedule Service For Your Home Or Business Today!

Are you looking for great HVAC and plumbing services? Our Southport team serves you with quality plumbing, heating and cooling services in Wausau and the surrounding areas. Contact us today!