Residential Services

Heat Pump Services in Wausau

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Heat pumps are a smart way to handle both heating and cooling in Wausau. In Central Wisconsin, that matters. Winters are long and cold, summers get hot and humid, and homeowners want a system that keeps up without driving energy bills through the roof. If your current setup struggles to keep rooms comfortable, a heat pump may be the answer.

Here’s the thing: heat pump services are not one-size-fits-all. Older homes around the Wausau area often need a careful evaluation to make sure the system is sized correctly and matched to the home. Newer homes can benefit too, especially if you’re looking for better efficiency and more even comfort. Southport Plumbing, Heating & Cooling helps homeowners compare options, whether you’re replacing older furnace systems, improving whole-home heating performance, or considering ductless mini split solutions for targeted comfort.

We know how frustrating it is when your home feels too cold in January and sticky in July. You’ve got enough on your plate without wondering if your HVAC system can handle another season. Call today to schedule heat pump service in Wausau and get expert help from a team focused on comfort, reliability, and long-term results.

exterior heat pump

Benefits of a Heat Pump System

Heat pumps are popular because they can heat and cool your home from one system. That means year-round comfort, better efficiency, and fewer headaches when seasonal weather changes fast. Sound familiar if your current system never seems to keep up?

  • Heating and cooling in one system A heat pump keeps your home warm in winter and cool in summer without needing separate equipment for each job.
  • Better energy efficiency Many homeowners choose heat pumps because they can reduce energy use compared to older heating and cooling setups.
  • More even comfort Heat pumps help reduce hot and cold spots, so one room is not freezing while another feels stuffy.
  • Improved humidity control During humid Wisconsin summers, a properly working heat pump can help your home feel less damp and more comfortable.
  • Cleaner, quieter operation Newer systems often run more quietly and can support healthier indoor air when paired with good filtration and maintenance.

Heat Pump Services

Southport Plumbing, Heating & Cooling provides complete heat pump services in Wausau, from repairs and seasonal tune-ups to full installation and replacement. The truth is, these systems need proper setup and accurate diagnostics to perform well through Central Wisconsin’s extreme temperature swings. Our NATE-certified team arrives with a fully loaded warehouse on wheels, which helps us solve many problems in one visit instead of making you wait on parts.

Heat Pump Repair

If your heat pump stops heating, stops cooling, makes strange noises, or runs constantly, it’s time for a professional diagnosis. Sometimes the issue is obvious. Sometimes it’s a hidden problem that causes weak airflow, uneven temperatures, or rising utility bills. We find the source of the trouble and recommend practical repairs to restore comfort fast. If you are also comparing other home comfort options, we can help you understand how heat pumps stack up against traditional air conditioning systems and other HVAC equipment.

Heat Pump Installation & Replacement

When repairs are becoming frequent or your system is older and less efficient, replacement may make more sense. What most homeowners don’t realize is that proper sizing matters just as much as the brand itself. A system that’s too large or too small can leave you with poor comfort and higher costs. We guide you through heat pump installation with clear recommendations based on your home’s layout, insulation, and comfort goals. Whether you’re in Wausau or nearby communities like Schofield or Stratford, we help you choose a solution that fits your home and budget.

Heat Pump Maintenance & Tune-Ups

Routine service helps your heat pump run better and last longer. Seasonal maintenance can catch worn parts, airflow issues, and performance problems before they turn into expensive breakdowns. Let’s be honest: nobody wants to find out their system has a problem during a cold snap or a muggy summer week. Regular tune-ups help protect efficiency, improve reliability, and keep your comfort more consistent throughout the year.

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Why Choose Southport Plumbing, Heating & Cooling for Heat Pumps?

Choosing a company for heat pump service is about more than getting equipment installed. You want a team that understands how homes in Wausau handle bitter winter weather, summer humidity, and everything in between. That’s where Southport Plumbing, Heating & Cooling stands out.

Our NATE-certified technicians provide skilled diagnostics, honest recommendations, and repairs from fully equipped service vehicles. That means fewer delays and more one-stop solutions. We also offer 24/7 service when comfort can’t wait, plus financing options for larger repairs and replacements. If you want to stay ahead of breakdowns, ask about maintenance plans that make caring for your system easier year after year.

We know your home is more than just a building. It’s where you should feel comfortable, safe, and relaxed no matter what Wisconsin weather is doing outside. With an A+ BBB Rating and a reputation for dependable service, Southport Plumbing, Heating & Cooling is ready to help with heat pump repair, installation, replacement, and tune-ups.

Schedule your heat pump service in Wausau today and let Southport Plumbing, Heating & Cooling bring dependable comfort home.

Southport logo with blue 'SOUTHPORT' wordmark and orange 'PLUMBING • HEATING • COOLING' tagline.

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Air Cleaners / Humidifiers
Cannot combine with any other offers and/or specials. One time use only. Must mention at time of booking
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Expires: 10/31/2026
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Read About Our Customers’ Recent Experiences

Craig Willett
2 days ago
Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!

Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!

On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!

Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!

On 10/23/2026 Service Technician Jacob performed the necessary repairs and cleaning of our furnace. Jacob is not extremely knowledgeable, he is personable and efficient. Definitely another outstanding representative of a great company. Well done, thank you!
Lynda Behringer
2 days ago
Southport was exceptional from beginning to end. We had an unfortunate incident last week Wednesday that lead us to having to replace our Furnace.

After an emergency call to our local Fire Department in Caledonia and WE Energies, we reached out to Southport Home Services. They had a Technician out early the next morning to evaluate the issue, within minutes Nathan Simons called and was in our home explaining the many options that best fit our needs. He was very detailed, thorough, knowledgeable and displayed outstanding customer service.

The Technicians installed our new Furnace that next day. We are beyond pleased and thank you Southport for the fabulous Customer Service and explaining our options.

We highly recommend Southport to any and everyone looking for Five Star service!!

Many Thanks!

Sincerely Lynda & Mark Behringer
Maria Tuttle
2 days ago
We just replaced our entire HVAC system and Hot Water Heater this week with Southport...and we could not be happier!! Our previous system was working but was old...and Southport was able to come out IMMEDIATELY...even during this severe cold snap!! Starting with Nate, who came out to inspect, estimate the job and oversee it...to out technicians, Ryan, Casey and Jackson, these guys ROCKED!!! They were super polite...super efficient...super informative and they left the work area amazingly cleaned up! They were creative in accomplishing an off the beaten road request that we made and everything is in order. When you need HVAC work done...LOOK NO FURTHER!!!

10/22/26: So due Operator error, (or as I say, owner stupidity…LOL…😜), I called regarding a stuck button on my 8 year old electronic thermostat. We scheduled an appointment with SOUTHPORT and Tyler S. was just here and I was told something I probably already knew, (apparently). The button on the thermostat is ALWAYS-that way because the entire thing runs on a TOUCH SCREEN!!!! DUH!!!!
The visit was awesome and Tyler and his mentor giggled with me and DID NOT make me feel stupid at all!! Excellent customer service, from scheduling the appointment (same day) through the end of the appointment. Thank you Tyler and alllof the Southport staff!!!
Gregory Toff
2 days ago
Travis did an excellent job. Very nice work.
Robin Ingrouille
2 days ago
Good company with great people. They did a great job of installing our new furnace and Ac and their price was very reasonable
Conn Huffaker
2 days ago
I want to give a shout out to HVAC technician Vincent Beyer who provided much more than a simple routine check of my furnace. For example, he went through a list of suggestions to make my unit last longer, operate safer, and improve its efficiency. He explained technical items in ways that I could understand their need and how they operated within the whole system. We finished his visit by sitting down and covering every point we had discussed to make sure I understood and was comfortable with all the options and details.

In my opinion, you couldn't have a finer representative for your company.
Richard Gage
3 days ago
I had my annual furnace/heat pump checkup this morning. Abraham Celis was the HVAC technician. He comleted a very thorough inspection and went over the results completely with me. Abraham took the time to insure the checkup was done in a quality manner, not just rushing to complete the job and to get to his next stop. I was impressed with Abraham's friendliness and professionalism. Another job well done by Southport.
I had my annual Heat Pump AC checkup today (8/26/26) by Southport. As always, their technician Zach Birkholrz did a thorough and excellent job. Zach is very pleasant and professional and explains the checkup process and results very clearly. And, as a bonus, he gets along with our dog.

Joe Suchla replaced our two outside faucets and main water shut-off today. The rear faucet was only accessible from a basement crawl space, so he installed a secondary shut-off valve in the baseme t so I did not have to enter the crawl space to shut off the faucet in the winter months. He also bought the main water shut-off up to code with a shut-off valve on each side of the meter. Joe arrived on time, performed all plumbing upgrades professionally, kept me informed of the upgrade progress, and cleaned up at the end of the job. We are very pleased with the job Joe did and have always been pleased with the work Southport has done for our plumbing and HVAC needs. We highly recommend Southport.

Jackson did an excellent job of system check of our AC. He explained everything he checked and the meaning of all test results. A very friendly and professional service tech. Highly recommend SouthPort and Jackson.
Alan Skripsky
3 days ago
Mat did great work.
On 10/21/26 Luke did great work.
Craig Willett
3 days ago
Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!

Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!

On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!

Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!
Ned C
3 days ago
My service provider was outstanding!! Answering my questions and providing me with useful information and advice.
Debbra Thorne
3 days ago
They gave a fair price for the work and they showed up on time. Very thorough and explain all they did. Good quality work
Carla Resch
4 days ago
Max and Noel replaced my furnace, and I'm very pleased with the work that was done. Thank you to Anthony for initiallyidentifying the problem and attempting to repair it. Thanks also to Justin for meeting with me late on a Friday afternoon to select a furnace, schedule an install and work through financing with me.
Patrick Stiennon
5 days ago
Look at ever issue I was interested in and explained options we could go from there. Was fine about sending me the option so I could think it over now or in the future.
Patti P
5 days ago
Travis and Luke did a thorough job inspecting our water heater, plumbing and furnace. We have a maintenance agreement and it seems worthwhile for our house heating, air conditioning and plumbing needs.
Wendy Zwolenski Lambert
5 days ago
The technician, Abe, was very helpful and efficient.
Laurie Poznanski
6 days ago
Needed my tub drain cleaned out. Very prompt and efficient, even did a full check of my entire system at no additional charge!! I don't want to jinx myself but i will definitely call them again in the future!!!
Stephen Bantz
6 days ago
Jake did a very through job checking out my furnace. Was able to answer any questions I had. Being part of shield program is great!
Ned Kramer
1 week ago
Andrew was very polite & went right to work. He found the problem in s few minutes. Pick up what he needed & installed it quickly & then made sure everything worked properly. 10+
Patti & Ned Kramer

Schedule Service For Your Home Or Business Today!

Are you looking for great HVAC and plumbing services? Our Southport team serves you with quality plumbing, heating and cooling services in Wausau and the surrounding areas. Contact us today!