Residential Services

Water Heater Services in Wausau

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When the hot water runs out in the middle of a Wisconsin winter, it is not just an inconvenience. It is a problem that needs to be solved fast. Whether your water heater has stopped working entirely, is taking forever to recover, or you are just noticing something is off, Southport Plumbing, Heating & Cooling is here to help homeowners across the Wausau area get their hot water back.

Central Wisconsin winters are no joke. From Schofield to Stratford, our team handles water heater repairs, replacements, and new installations for all types of systems. We work on traditional tank water heaters, tankless units, and everything in between. Our fully stocked service vehicles mean we arrive ready to diagnose and fix the problem in a single visit whenever possible.

You have got enough on your plate without cold showers added to the mix. Contact Southport Plumbing, Heating & Cooling today to schedule your water heater service.

water heater

Signs You Need Water Heater Services

Water heaters rarely fail without warning. Knowing what to look for can save you from a full breakdown and help you avoid water damage or wasted energy. Here are the most common signs it is time to call a professional.

  • No Hot Water: If your water heater is not producing hot water at all, something has failed inside the system and needs immediate attention.
  • Lukewarm or Inconsistent Temperatures: Water that never quite gets hot enough or fluctuates unexpectedly often points to a failing heating element or thermostat issue.
  • Rusty or Discolored Water: Brown or reddish water coming from your hot tap is a sign of corrosion inside the tank, which typically means the unit is nearing the end of its life.
  • Strange Noises: Popping, rumbling, or banging sounds from your water heater are usually caused by sediment buildup, which reduces efficiency and strains the system over time.
  • Leaks Around the Unit: Any pooling water near the base of your water heater is a serious concern and should be evaluated right away to prevent water damage.

Water Heater Repair and Replacement in Wausau

Not every water heater problem means you need a brand new unit. Sometimes a repair is all it takes to get things running properly again. Our NATE-certified technicians diagnose the issue accurately so you are not paying for more than you need.

That said, if your water heater is more than 10 to 12 years old, or if repairs are becoming frequent, replacing the unit often makes more financial sense in the long run. A newer system runs more efficiently, which can noticeably lower your monthly energy bills. We help you weigh the options honestly so you can make the right call for your home and your budget.

We install and service a wide range of water heater types, including traditional storage tank models and tankless on-demand systems. Tankless water heaters are a popular upgrade for Wausau homeowners looking to free up space and enjoy a continuous supply of hot water without keeping a large tank heated around the clock.

As part of our broader plumbing services, we also handle related issues that can affect your water heater’s performance, such as sediment in the lines or pressure problems. And if you are dealing with slow drains or backups at the same time, our drain cleaning services can address those issues during the same visit.

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Trust Southport Plumbing, Heating & Cooling for Your Water Heater Services

We know how disruptive a broken water heater can be, especially when temperatures outside are well below freezing. That is why our team shows up prepared. Our fully loaded service vehicles carry the parts and tools needed to handle most repairs on the spot, so you are not waiting days for a follow-up visit.

Our technicians are NATE-certified and experienced with all major water heater brands and system types. We hold an A+ BBB Rating because we do things the right way, every time. Financing options are also available for qualifying customers, making it easier to move forward with a replacement when the time comes without putting it off.

Serving Wausau and surrounding communities including Auburndale, Athens, and Wittenberg, we are your local team for dependable water heater service. Do not wait until you are completely without hot water. Reach out to Southport Plumbing, Heating & Cooling to schedule service today.

Southport logo with blue 'SOUTHPORT' wordmark and orange 'PLUMBING • HEATING • COOLING' tagline.

$150 Off

Water Heater Install

when you trade in your old one

Offer cannot be combined with any other promotions, discounts, or special offers. Terms and conditions may apply.
Expires: 6/30/2026
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Read About Our Customers’ Recent Experiences

saikat sengupta
3 days ago
Vincent Beyer is very professional and helped me to understand step by step about the issue and able to figure out the issue with my HVAC and able to fix the issue.
Anthony Dolas
4 days ago
Justan was great! He explained exactly what he had to do and what it would cost for each step. When he found there was a shut off for that particular faucet he let me know and I didn’t pay to have one installed since it was already there. I appreciate the honesty and integrity! Was impressed with the service and signed up for a service plan with them that will bring in more savings for me. Thank you Justan and Southport Home Services!
Tom Brandon
4 days ago
Jackson came and serviced our air conditioner on Wednesday, and once again he did an outstanding job. He was very thorough in both his work and explanation of what he did. Southport is in excellent hands if all of it’s employees work with the dedication that Jackson does.
Mark Scalzo
4 days ago
The get there when they say they will, have parts available and get the job done. Very happy that they got my A/C working again before the holiday weekend!
Julie Malmquist
4 days ago
Great people to work with! Quoted the job for 3 days and finished in just 2!!!
Alexis Nilsson
5 days ago
Travis was very professional and knowledgeable and I will use them again when needed. All the guys were very good and everyone cleaned up afterwards.
Dawn Cody
1 week ago
James was the technician who listened, investigated, and gave us several options to cure the issue that were dependent upon what would fit in the price range. Most importantly, James spent the time to explain everything in detail and made sure all questions were answered. This is the second time I’ve used SouthPort. They are the right choice!!
Pete Carroll
1 week ago
Helped us on a weekend where we had no water. The tech was prompt, courteous and professional. He gave us some good options and went with a reasonable solution. We are very appreciative of the services we received.
Roy Karpinsky
2 weeks ago
Friendly and thorough. Appreciated the job well done.
Barb Carel
2 weeks ago
Good service and Joe was very polite.
M Tros
2 weeks ago
I'm on the home maintenance program for plumbing and HVAC. I have been very happy with the service to date. There is always plenty of warning before they arrive and they do their business quickly, professionally, and efficiently. During my last visit they detected two faucet leaks which resulted in two new faucets (covered under lifetime warranty by the manufacturer).
John Miecielica
3 weeks ago
Southport addressed all concerns and explained everything in detail before completing service. Ver professional. They were on time and cleaned up after themselves
Greg Hayes
3 weeks ago
Technician, Marcus, was great. He was on time and very respectful and knowledgeable.
Jeff Sterling
3 weeks ago
We had a new furnace installed by Southport Home Services and had an excellent experience from start to finish. Our salesman, Adam, was very knowledgeable, personable, and easy to work with. He answered all of our questions and made the process stress-free during an already stressful time. Our furnace broke, and the very next day the installation team was at our home replacing it. The staff was professional, respectful, and did a fantastic job. Everything was left spotless and looked great when they were done. We even felt completely comfortable leaving for the day while they worked in our home, which says a lot. We truly appreciate the quick turnaround, quality work, and great customer service. Highly recommend Southport Home Services!
Adam Fortune
4 weeks ago
Ryan and Andrew did a great job replacing our AC unit. Everything was spic-and-span and working like a charm when they left. Everyone I’ve worked with from Southport is very friendly and professional.
Beth Wilson
4 weeks ago
This was a warranty repair. Team was timely and professional
Tim Logemann
4 weeks ago
Very friendly and did not oversell
Mary Belotti
4 weeks ago
My experience started with a call to Southport for a second look opinion. They were highly recommended. The technician Tyler was able to find and explain the problem/s I was having with my 20 year old furnace and AC unit. He went over my options thoroughly, quickly set up a time for Justin to go over those options with necessary numbers, and the appointment was made for a new furnace and AC. The technicians Max, Diego and Aaron did a fantastic job with removal of my existing system and new installation. They treated me and my home with respect, paying great attention to detail. Max explained the process as they went along, making sure any question I had was answered. Nathan, the sales manager was even kind enough to stop and make sure I was happy with the whole process. The entire staff exceeded my expectations and were so professional, courteous and respectful, which is especially appreciated, as home repairs can be quite stressful. I highly recommend Southport.

Schedule Service For Your Home Or Business Today!

Are you looking for great HVAC and plumbing services? Our Southport team serves you with quality plumbing, heating and cooling services in Wausau and the surrounding areas. Contact us today!