About Us

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4.8 Google Rated

Silhouette of a lighthouse on the left casting a wide orange light beam with rainbow-colored streaks to the right.
over 21 years of expert home service & care
About Us

The Story of Southport Plumbing, Heating & Cooling

Long before the trucks, tools, and technology of today, this part of Wisconsin was built on something much simpler, neighbors helping neighbors.

Back in the 1800s, just down the road in what is now Kenosha, the community was known as Southport, a small but growing settlement along Lake Michigan. It was a place where hardworking families relied on one another, where trust mattered, and where lending a hand wasn’t a business decision, it was just what you did.

That spirit is where Southport Plumbing, Heating & Cooling found its name.


Today, while the tools have changed and the homes look a little different, the values haven’t. As a family-owned and operated company serving the Greater Milwaukee area, Madison, Wausau and the surrounding communities, Southport still believes in doing things the right way, showing up when it matters, and treating every customer like a neighbor.


Because to us, this isn’t just service, it’s a continuation of a tradition that started generations ago.


Neighbors helping neighbors. Then and now.

Guarantees

We Believe Comfort Should Come Risk-Free

We believe comfort should come risk-free. That’s why we stand behind every service with reliable workmanship, honest recommendations, and a commitment to getting the job done right the first time.
100% Satisfaction Guaranteed
When equipment is properly maintained and used according to the manufacturer’s operating specifications, Southport Plumbing, Heating & Cooling guarantees complete satisfaction with the performance of your new home comfort system for the first year of ownership. 
30-Day Repair Guarantee
Not only are all systems we offer backed by our 100% satisfaction guarantee, but we also guarantee all product repairs, including parts and labor, for the first 30 days. And we’re so confident that our techs will perform their tasks in accordance with your wishes, you do not pay until your expectations have been met!

Get A FREE HVAC System Estimate

Schedule your free HVAC system estimate and explore your options with confidence.
Why Choose Us

The Southport Difference

Certified Excellence

With an A+ BBB rating and over 2,000 local reviews, we are built on trust and proudly deliver with precision and care.

Expert Technicians

Our NATE-certified HVAC team offers fast heating and cooling repairs with a fully stocked mobile warehouse and expert diagnostics.

Upfront Pricing

Transparent, detailed estimates provides before work begins. No hidden fees, just honesty in our business practices.

Locally Owned

Proudly serving Southeast Wisconsin, combining climate expertise with a personal touch for every home.

Guaranteed Quality

We stand behind every weld, wire, and bolt. If it's not perfect, we return to make it right – guaranteed.

100% Satisfaction

All our systems come with a 100% satisfaction guarantee, plus 30-day coverage on all repairs, parts, and labor.
Built On Expertise

At Southport Plumbing, Heating & Cooling, Our Technicians Are Trusted, Certified, And Ready To Help

Southport Plumbing, Heating & Cooling confidently stands behind our quality installations and the ability of our technicians to perform tasks in accordance with standard industry procedures. You can expect the following from our technicians:
Drug-free and fully prescreened because your safety comes first.
Neat and clean (every team member wears shoe covers and clean-up is guaranteed).
Courteous, respectful, reliable service you can count on in your home.
Ready to answer your questions and provide clear, upfront pricing.
NATE-certified to meet national standards of HVAC excellence
Equipped to handle everything from plumbing repairs to full HVAC installations
Your comfort is our priority, schedule service or call today!
Careers

Join Our Team Of Experts Today!

Take the next step in your career by joining our team of experienced professionals. We’re looking for motivated individuals who take pride in their work and want to grow with a company they can count on.
Refer & Earn

Join, Refer, and Win With Our Loyalty & Yard Sign Rewards!

Yard Sign Program

Enter to
Win a $250
Gift Card!
Signboard for Southport Plumbing, Heating & Cooling with blue background and orange diagonal accent
We believe in rewarding our customers directly, rather than paying an advertising company, because we value your loyalty and support. Your continued business is what has allowed our company to thrive and become what it is today.

Loyalty Referral Program

Share the
Comfort
And Earn
Two Southport gift cards overlapping, one $100 and one $50, advertising plumbing, heating, cooling.
Share Southport’s Plumbing, Heating & Cooling trusted home comfort with friends, family, and neighbors. When they book a service, you’ll receive a reward as a thank you for your referral. It’s a simple way to help others while earning extra benefits. Start earning today!

Read About Our Customers’ Recent Experiences

Nancy Wedge
4 days ago
Had an emergency and they were able to get there within a half hour on a Friday night!
LL K
4 days ago
Andrew & Grant did an excellent job installing our water softener system, they were very efficient and the process to book through sales was excellent! I highly recommend working with Southport for all your heating and cooling needs!!
Courtney B
4 days ago
Southport was super easy to work with and get appointments scheduled. We have used them multiple times and each time they give fair quotes, good information, timely, and professional. Everything they have helped with has not had any issues and is done with great quality of work. Highly recommend them for your plumbing needs.
JENNIFER MCKAY
4 days ago
My experience was great. I appreciate the estimate and how it was explained to me.
William Raciti
6 days ago
Very professional and clean.
Jack
6 days ago
Very quick and professional installation of a new AC unit. Worked with some of my personal reqests which made for a great install.
Brian Childers
1 week ago
I have a Shield maintenance agreement with Southport Plumbing Heading and Cooling.

The value for the plan is fantastic! They come out and help maintain your plumbing, heating and cooling systems. Jacob from the HVAC side has come out to my home and has done an excellent job of keeping me aware of what is working well, and what I may need to keep an eye on.

Justan and Nathan from the plumbing side have also come out to my house and did the regular yearly maintenance. They too, do an awesome job of keeping me updated on how the plumbing is within my house.

I also was alerted to the battery being bad for my sump pump backup system and Justan and Nathan installed a new sump pump and a new backup system as well. The timing was impeccable as we faced a power loss for around 24 hours, and the battery was fully charged and the backup sump pump worked while we didn't have power! It was better paying for the backup system than a repair bill for a flooded basement.

To round it out, the office staff, Sarah did a great job helping me coordinate not only the visits for the maintenance, but also helped facilitate the installation of the plumbing work.

They keep giving great reasons why I'm a long term Southport Plumbing, Heating & Cooling customer!

Thank you!
Kate Cahill
1 week ago
Highly recommend for your HVAC needs! The salesman that came out to do the quote was professional and informative. The installers were incredible! Everyone was on time and on budget. Highly recommend! 10 out of 10 stars
sonam raptenpa
1 week ago
I am very satisfied with their service and products, they really did good job for installing new A/C this hot summer. The cost was reasonable and I am very happy with it, so thank you so much
Carli Brunner
2 weeks ago
I recently had a technician from Southport come out to provide a quote for a new furnace and air conditioning unit, and I was very impressed with the experience. They did a thorough inspection to determine the best fit for my property rather than offering a one-size-fits-all solution.

Caleb, the representative, was knowledgeable and took the time to explain all of my options. He educated me throughout the entire process, and made sure I understood the differences between each system so I could make an informed decision. The customer service was truly superb.

I would definitely recommend Southport to anyone looking for an honest, professional HVAC company. They primarily carry Carrier equipment but they do other options exclusively made by Carrier for Southport as well.
Jeff Knuth
2 weeks ago
Your team did a great job. They were very professional and friendly.
Stacy Ellsworth
2 weeks ago
Excellent customer Service! The technicians were professional, and highly experienced! They were able to come out the same day I called to give an estimate and do the actual install installations.
Shelby Williamson
2 weeks ago
Technician Anthony was professional, friendly and knowledgeable. I learned a lot during my scheduled visit and he fixed some minor nagging problems with noisy vents in my home. Appointment ended with a good plan going forward outlined. Thanks for the help!
Phil Tobin
2 weeks ago
Good discussion, options to consider, and a good, thorough installation
Jeanine Hanson Lewis
2 weeks ago
Tommy and Blake were so helpful. They went out of their way to explain everything throughly and left me with clear documentation on my issue as well as a full Plumbing System Evaluation. I received 3 different price structures and ways to save money. I would highly recommend this company! Thank you ever so much!
Lisa Moreno
2 weeks ago
Great service. Andrew was wonderful and made sure the installation was to his satisfaction by calling the vendor to ensure the faucet was seating correctly and got replacement parts shipped.
Susan Ventura
2 weeks ago
Very fast response, thorough, and very professional! Impressive service all around!
Brett Trulson
2 weeks ago
Technician diagnosed unit and found the problem within minutes. Very professional, highly recommended.
Contact Us

Have A Question? 
Reach Out To Our Knowledgeable Team

Questions about your plumbing, heating, or cooling system? Our experienced team is ready to help with honest advice and reliable solutions tailored to your needs.
608-607-6900
3304 Dairy Dr, Madison, WI 53718
Business Hours:
Mon - Sat: 7:00am - 7:00pm
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Schedule Service For Your Home Or Business Today!

Are you looking for great HVAC and plumbing services? Our Southport team serves you with quality plumbing, heating and cooling services in Madison and the surrounding areas. Contact us today!