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Residential Services
Water Heater Services in Madison & Greater Wisconsin
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Hot water supports daily use across showers, sinks, laundry, and appliances throughout your home. When a water heater fails or begins to underperform, it affects comfort, pressure, and overall plumbing performance.
Southport Plumbing, Heating, and Cooling provides water heater services in Madison & Greater Wisconsin, including repair, installation, and replacement. Our team diagnoses system issues, recommends the right solution, and ensures your equipment is sized and installed for reliable hot water.
Schedule water heater service in Madison & Greater Wisconsin today to restore consistent hot water and system performance.
Water Heater Services
Water heater service involves more than fixing a single issue. It requires understanding how your system performs and how it meets your home’s water demand.
Systems are evaluated for recovery rate, capacity, and connection setup to match household demand.
- Repair issues: Failed heating elements, ignition problems, leaks, and thermostat malfunctions
- Install new systems: Properly sized units based on household demand and usage
- Replace aging equipment: Systems that no longer deliver consistent hot water
- System performance checks: Pressure control, safety components, and connection integrity
What’s Wrong With My Water Heater
Water heater problems often show up through performance changes or visible signs around the unit.
- No hot water: Complete loss or inconsistent temperature
- Leaks around the unit: Water pooling near the tank or connections
- Unusual noises: Popping, rumbling, or vibrating sounds
- Low hot water pressure: Reduced flow at fixtures
- Discolored water: Rust-colored or foul-smelling hot water
Repair or Replace
Not every water heater problem requires a full replacement. The right decision depends on the system condition and performance.
Repair makes sense when:
- Newer unit with isolated component issues
- Thermostat, valve, or heating element failure
- Minor leaks or pressure-related concerns
Replacement makes sense when:
- The system is nearing the end of its lifespan
- The tank is leaking or corroded
- Repairs are becoming frequent
- Hot water demand exceeds system capacity
What Happens During Water Heater Service
Each visit focuses on restoring safe operation and consistent performance.
- Inspect unit, piping, and connections
- Test heating components and controls
- Check pressure relief and safety systems
- Diagnose issues or confirm replacement needs
- Complete repair or install a new system
- Test temperature, pressure, and flow
This ensures your system is operating correctly and delivering reliable hot water.
Water Heater Options We Install
Different systems are designed for different usage needs.
- Tank water heaters: Store and deliver a set volume of hot water
- Tankless systems: Heat water on demand for a continuous supply
- Heat pump systems: Improve efficiency by transferring heat
Each option is selected based on usage, home size, and performance requirements.
Why Choose Southport Plumbing, Heating, and Cooling
Our team focuses on correct installation, accurate diagnosis, and long-term system performance.
- System expertise: Gas, electric, tank, and tankless water heaters
- Code-compliant work: Safe installation and proper system setup
- Accurate sizing: Based on household usage and demand
- Clear recommendations: Straightforward guidance and upfront pricing
Schedule Water Heater Service in Madison & Greater Wisconsin Today
Schedule water heater repair, installation, or replacement to restore reliable hot water and keep your plumbing system performing as expected.
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Read About Our Customers’ Recent Experiences
Craig Willett
2 days ago
Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!
Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!
On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!
Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!
On 10/23/2026 Service Technician Jacob performed the necessary repairs and cleaning of our furnace. Jacob is not extremely knowledgeable, he is personable and efficient. Definitely another outstanding representative of a great company. Well done, thank you!
Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!
On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!
Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!
On 10/23/2026 Service Technician Jacob performed the necessary repairs and cleaning of our furnace. Jacob is not extremely knowledgeable, he is personable and efficient. Definitely another outstanding representative of a great company. Well done, thank you!
Lynda Behringer
2 days ago
Southport was exceptional from beginning to end. We had an unfortunate incident last week Wednesday that lead us to having to replace our Furnace.
After an emergency call to our local Fire Department in Caledonia and WE Energies, we reached out to Southport Home Services. They had a Technician out early the next morning to evaluate the issue, within minutes Nathan Simons called and was in our home explaining the many options that best fit our needs. He was very detailed, thorough, knowledgeable and displayed outstanding customer service.
The Technicians installed our new Furnace that next day. We are beyond pleased and thank you Southport for the fabulous Customer Service and explaining our options.
We highly recommend Southport to any and everyone looking for Five Star service!!
Many Thanks!
Sincerely Lynda & Mark Behringer
After an emergency call to our local Fire Department in Caledonia and WE Energies, we reached out to Southport Home Services. They had a Technician out early the next morning to evaluate the issue, within minutes Nathan Simons called and was in our home explaining the many options that best fit our needs. He was very detailed, thorough, knowledgeable and displayed outstanding customer service.
The Technicians installed our new Furnace that next day. We are beyond pleased and thank you Southport for the fabulous Customer Service and explaining our options.
We highly recommend Southport to any and everyone looking for Five Star service!!
Many Thanks!
Sincerely Lynda & Mark Behringer
Maria Tuttle
2 days ago
We just replaced our entire HVAC system and Hot Water Heater this week with Southport...and we could not be happier!! Our previous system was working but was old...and Southport was able to come out IMMEDIATELY...even during this severe cold snap!! Starting with Nate, who came out to inspect, estimate the job and oversee it...to out technicians, Ryan, Casey and Jackson, these guys ROCKED!!! They were super polite...super efficient...super informative and they left the work area amazingly cleaned up! They were creative in accomplishing an off the beaten road request that we made and everything is in order. When you need HVAC work done...LOOK NO FURTHER!!!
10/22/26: So due Operator error, (or as I say, owner stupidity…LOL…😜), I called regarding a stuck button on my 8 year old electronic thermostat. We scheduled an appointment with SOUTHPORT and Tyler S. was just here and I was told something I probably already knew, (apparently). The button on the thermostat is ALWAYS-that way because the entire thing runs on a TOUCH SCREEN!!!! DUH!!!!
The visit was awesome and Tyler and his mentor giggled with me and DID NOT make me feel stupid at all!! Excellent customer service, from scheduling the appointment (same day) through the end of the appointment. Thank you Tyler and alllof the Southport staff!!!
10/22/26: So due Operator error, (or as I say, owner stupidity…LOL…😜), I called regarding a stuck button on my 8 year old electronic thermostat. We scheduled an appointment with SOUTHPORT and Tyler S. was just here and I was told something I probably already knew, (apparently). The button on the thermostat is ALWAYS-that way because the entire thing runs on a TOUCH SCREEN!!!! DUH!!!!
The visit was awesome and Tyler and his mentor giggled with me and DID NOT make me feel stupid at all!! Excellent customer service, from scheduling the appointment (same day) through the end of the appointment. Thank you Tyler and alllof the Southport staff!!!
Gregory Toff
2 days ago
Travis did an excellent job. Very nice work.
Robin Ingrouille
3 days ago
Good company with great people. They did a great job of installing our new furnace and Ac and their price was very reasonable
Conn Huffaker
3 days ago
I want to give a shout out to HVAC technician Vincent Beyer who provided much more than a simple routine check of my furnace. For example, he went through a list of suggestions to make my unit last longer, operate safer, and improve its efficiency. He explained technical items in ways that I could understand their need and how they operated within the whole system. We finished his visit by sitting down and covering every point we had discussed to make sure I understood and was comfortable with all the options and details.
In my opinion, you couldn't have a finer representative for your company.
In my opinion, you couldn't have a finer representative for your company.
Richard Gage
3 days ago
I had my annual furnace/heat pump checkup this morning. Abraham Celis was the HVAC technician. He comleted a very thorough inspection and went over the results completely with me. Abraham took the time to insure the checkup was done in a quality manner, not just rushing to complete the job and to get to his next stop. I was impressed with Abraham's friendliness and professionalism. Another job well done by Southport.
I had my annual Heat Pump AC checkup today (8/26/26) by Southport. As always, their technician Zach Birkholrz did a thorough and excellent job. Zach is very pleasant and professional and explains the checkup process and results very clearly. And, as a bonus, he gets along with our dog.
Joe Suchla replaced our two outside faucets and main water shut-off today. The rear faucet was only accessible from a basement crawl space, so he installed a secondary shut-off valve in the baseme t so I did not have to enter the crawl space to shut off the faucet in the winter months. He also bought the main water shut-off up to code with a shut-off valve on each side of the meter. Joe arrived on time, performed all plumbing upgrades professionally, kept me informed of the upgrade progress, and cleaned up at the end of the job. We are very pleased with the job Joe did and have always been pleased with the work Southport has done for our plumbing and HVAC needs. We highly recommend Southport.
Jackson did an excellent job of system check of our AC. He explained everything he checked and the meaning of all test results. A very friendly and professional service tech. Highly recommend SouthPort and Jackson.
I had my annual Heat Pump AC checkup today (8/26/26) by Southport. As always, their technician Zach Birkholrz did a thorough and excellent job. Zach is very pleasant and professional and explains the checkup process and results very clearly. And, as a bonus, he gets along with our dog.
Joe Suchla replaced our two outside faucets and main water shut-off today. The rear faucet was only accessible from a basement crawl space, so he installed a secondary shut-off valve in the baseme t so I did not have to enter the crawl space to shut off the faucet in the winter months. He also bought the main water shut-off up to code with a shut-off valve on each side of the meter. Joe arrived on time, performed all plumbing upgrades professionally, kept me informed of the upgrade progress, and cleaned up at the end of the job. We are very pleased with the job Joe did and have always been pleased with the work Southport has done for our plumbing and HVAC needs. We highly recommend Southport.
Jackson did an excellent job of system check of our AC. He explained everything he checked and the meaning of all test results. A very friendly and professional service tech. Highly recommend SouthPort and Jackson.
Alan Skripsky
3 days ago
Mat did great work.
On 10/21/26 Luke did great work.
On 10/21/26 Luke did great work.
Craig Willett
3 days ago
Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!
Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!
On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!
Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!
Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!
On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!
Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!
Ned C
3 days ago
My service provider was outstanding!! Answering my questions and providing me with useful information and advice.
Debbra Thorne
3 days ago
They gave a fair price for the work and they showed up on time. Very thorough and explain all they did. Good quality work
Carla Resch
5 days ago
Max and Noel replaced my furnace, and I'm very pleased with the work that was done. Thank you to Anthony for initiallyidentifying the problem and attempting to repair it. Thanks also to Justin for meeting with me late on a Friday afternoon to select a furnace, schedule an install and work through financing with me.
Patrick Stiennon
5 days ago
Look at ever issue I was interested in and explained options we could go from there. Was fine about sending me the option so I could think it over now or in the future.
Patti P
5 days ago
Travis and Luke did a thorough job inspecting our water heater, plumbing and furnace. We have a maintenance agreement and it seems worthwhile for our house heating, air conditioning and plumbing needs.
Wendy Zwolenski Lambert
5 days ago
The technician, Abe, was very helpful and efficient.
Laurie Poznanski
6 days ago
Needed my tub drain cleaned out. Very prompt and efficient, even did a full check of my entire system at no additional charge!! I don't want to jinx myself but i will definitely call them again in the future!!!
Stephen Bantz
6 days ago
Jake did a very through job checking out my furnace. Was able to answer any questions I had. Being part of shield program is great!
Ned Kramer
1 week ago
Andrew was very polite & went right to work. He found the problem in s few minutes. Pick up what he needed & installed it quickly & then made sure everything worked properly. 10+
Patti & Ned Kramer
Patti & Ned Kramer
