Residential Services

Furnace Repair in Madison, WI

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A functioning furnace is a necessity in this state, especially since Wisconsin winter weather often lasts well into spring. That’s why our experienced heating contractors at Southport Plumbing, Heating, and Cooling offer furnace repair in Wisconsin for virtually every make and model. Our HVAC professionals know how to diagnose and fix a range of furnace problems, both big and small. Whether you’re dealing with a dirty filter or a complete system failure, you can count on our furnace repair techs for fast, warrantied repair at a reasonable price.

Heat pump maintenance in Madison and Greater Wisconsin with system performance check.

Signs Your Furnace Needs Repair

Once you know what’s wrong with your furnace, the first step is to determine whether a simple repair will solve the problem or an entire replacement is necessary. Loud noises, slow heating, and high energy bills are all signs of a malfunctioning system. Fortunately, our expert furnace technicians can repair everything from small issues like dirty filters and faulty pilot lights to severe airflow imbalances and cracked heat exchangers. Contact us today and get expert, free troubleshooting on your furnace issues.

Signs you need a furnace repair include:

  • Dirty air filters
  • Restricted air flow in vents
  • Pilot control problems
  • Frequent cycling
  • Strange smells
  • Strange noises
  • Dirt and dust build-up
  • Carbon monoxide detected
  • The burner flame is yellow
  • Short cycles
  • Leaks around the unit

Common Furnace Symptoms We Fix

  • Short cycling, strange noises, cold spots — diagnostics + targeted repairs.
  • High bills or weak airflow — check filters, ducts, and blower performance; consider duct sealing.
  • Frequent breakdowns — we’ll advise whether a replacement is more cost-effective.

What to Expect from Our Madison Furnace Repair Team

Our Madison furnace technicians start every visit with a quick conversation about what you’re seeing, from strange smells to rising energy bills. Then we get right to work diagnosing the problem so you know exactly what’s going on with your system.

Here’s how a typical repair visit works:

  • Arrival and safety check: We arrive during your scheduled window, confirm the issue, and verify that your gas, electrical, and venting connections are safe.
  • Up-front options: After testing your furnace, we explain what we found in plain language and share repair options with pricing before any work begins.
  • Focused repair work: Your technician starts the approved repair and keeps you updated as the job moves along.
  • Clean-up and next steps: We tidy the work area, review what was fixed, and answer questions about filter changes, thermostat settings, and future maintenance.

Common Furnace Problems

The severity of the problem and the age of your furnace will determine whether or not your home or business requires a new furnace installation. In many cases, our experienced heating contractors can repair or replace broken furnace parts. However, if your unit is over 12 years old, it may be time to consider installing a new furnace. The good news is that our Wisconsin furnace techs will do everything in our power to save your system and help your furnace function at peak efficiency for as long as possible.

Common furnace problems include:

  • Imbalanced airflow: If one room in your home is warm while others are cold, your furnace might have imbalanced airflow. That’s why, instead of trying to fix this issue yourself, it is better to call an experienced professional.
  • Leaky ducts: Broken and cracked ductwork could cause warm air to leak out of your home. Not only is this a waste of money, but it also forces your furnace to work overtime to compensate for the lost heat, thereby driving up your energy costs.
  • Faulty pilot light: Your furnace’s pilot light can fail for a number of reasons. It could be a damaged thermocouple, clogged gas pipes, or even a draft. Fixing the pilot light could require a new part or all new piping.
  • Broken blower motor: While replacing your furnace’s blower motor may sound like a simple process, it involves more than just swapping out a single part.
  • Cracked Heat Exchanger: A cracked heat exchanger reduces your furnace’s efficiency and allows dangerous gases, such as carbon monoxide, into your home.
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Why Hire Southport Plumbing, Heating and Cooling for Heater Repair in Madison and Southeast Wisconsin

Thanks to our 155-strong team of professional HVAC contractors and an ever-expanding fleet of service vehicles, Southport Plumbing, Heating and Cooling offers fast furnace repairs throughout Southeastern Wisconsin. Call today to learn about available specials and financing options with approved credit from our licensed and insured furnace techs. Find out why Southport has an A+ rating with the Better Business Bureau for yourself.

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Read About Our Customers’ Recent Experiences

Craig Willett
2 days ago
Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!

Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!

On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!

Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!

On 10/23/2026 Service Technician Jacob performed the necessary repairs and cleaning of our furnace. Jacob is not extremely knowledgeable, he is personable and efficient. Definitely another outstanding representative of a great company. Well done, thank you!
Lynda Behringer
2 days ago
Southport was exceptional from beginning to end. We had an unfortunate incident last week Wednesday that lead us to having to replace our Furnace.

After an emergency call to our local Fire Department in Caledonia and WE Energies, we reached out to Southport Home Services. They had a Technician out early the next morning to evaluate the issue, within minutes Nathan Simons called and was in our home explaining the many options that best fit our needs. He was very detailed, thorough, knowledgeable and displayed outstanding customer service.

The Technicians installed our new Furnace that next day. We are beyond pleased and thank you Southport for the fabulous Customer Service and explaining our options.

We highly recommend Southport to any and everyone looking for Five Star service!!

Many Thanks!

Sincerely Lynda & Mark Behringer
Maria Tuttle
2 days ago
We just replaced our entire HVAC system and Hot Water Heater this week with Southport...and we could not be happier!! Our previous system was working but was old...and Southport was able to come out IMMEDIATELY...even during this severe cold snap!! Starting with Nate, who came out to inspect, estimate the job and oversee it...to out technicians, Ryan, Casey and Jackson, these guys ROCKED!!! They were super polite...super efficient...super informative and they left the work area amazingly cleaned up! They were creative in accomplishing an off the beaten road request that we made and everything is in order. When you need HVAC work done...LOOK NO FURTHER!!!

10/22/26: So due Operator error, (or as I say, owner stupidity…LOL…😜), I called regarding a stuck button on my 8 year old electronic thermostat. We scheduled an appointment with SOUTHPORT and Tyler S. was just here and I was told something I probably already knew, (apparently). The button on the thermostat is ALWAYS-that way because the entire thing runs on a TOUCH SCREEN!!!! DUH!!!!
The visit was awesome and Tyler and his mentor giggled with me and DID NOT make me feel stupid at all!! Excellent customer service, from scheduling the appointment (same day) through the end of the appointment. Thank you Tyler and alllof the Southport staff!!!
Gregory Toff
3 days ago
Travis did an excellent job. Very nice work.
Robin Ingrouille
3 days ago
Good company with great people. They did a great job of installing our new furnace and Ac and their price was very reasonable
Conn Huffaker
3 days ago
I want to give a shout out to HVAC technician Vincent Beyer who provided much more than a simple routine check of my furnace. For example, he went through a list of suggestions to make my unit last longer, operate safer, and improve its efficiency. He explained technical items in ways that I could understand their need and how they operated within the whole system. We finished his visit by sitting down and covering every point we had discussed to make sure I understood and was comfortable with all the options and details.

In my opinion, you couldn't have a finer representative for your company.
Richard Gage
3 days ago
I had my annual furnace/heat pump checkup this morning. Abraham Celis was the HVAC technician. He comleted a very thorough inspection and went over the results completely with me. Abraham took the time to insure the checkup was done in a quality manner, not just rushing to complete the job and to get to his next stop. I was impressed with Abraham's friendliness and professionalism. Another job well done by Southport.
I had my annual Heat Pump AC checkup today (8/26/26) by Southport. As always, their technician Zach Birkholrz did a thorough and excellent job. Zach is very pleasant and professional and explains the checkup process and results very clearly. And, as a bonus, he gets along with our dog.

Joe Suchla replaced our two outside faucets and main water shut-off today. The rear faucet was only accessible from a basement crawl space, so he installed a secondary shut-off valve in the baseme t so I did not have to enter the crawl space to shut off the faucet in the winter months. He also bought the main water shut-off up to code with a shut-off valve on each side of the meter. Joe arrived on time, performed all plumbing upgrades professionally, kept me informed of the upgrade progress, and cleaned up at the end of the job. We are very pleased with the job Joe did and have always been pleased with the work Southport has done for our plumbing and HVAC needs. We highly recommend Southport.

Jackson did an excellent job of system check of our AC. He explained everything he checked and the meaning of all test results. A very friendly and professional service tech. Highly recommend SouthPort and Jackson.
Alan Skripsky
3 days ago
Mat did great work.
On 10/21/26 Luke did great work.
Craig Willett
3 days ago
Tyler and Dakota installed our new A/C unit today. Right form the time they arrived (on time!) until they departed their professionalism, skills and gentlemanly manners never swayed. They are excellent representatives of Southport. More reasons why we use Southport exclusively! A job well done, Tyler and Dakota!

Andrew performed the annual plumbing inspection 2/20/2025. He is very knowledgeable and skilled in his work. He discovered a couple of situations that needed immediate attention. Those situations were promptly addressed and corrected. Like Tyler and Dakota Andrew is a stellar example of the excellent service from Southport!

On 10/22/2026, Tyler did the annual inspection on our furnace and found a couple concerns. He explained the situation and gave fair estimates. A great representative of Southport!

Also on 10/22/2026, Caleb stopped by abd presented estimates for replacing the furnace. He is very knowledgeable and presents all options very well. Another excellent representative of Southport!
Ned C
3 days ago
My service provider was outstanding!! Answering my questions and providing me with useful information and advice.
Debbra Thorne
3 days ago
They gave a fair price for the work and they showed up on time. Very thorough and explain all they did. Good quality work
Carla Resch
5 days ago
Max and Noel replaced my furnace, and I'm very pleased with the work that was done. Thank you to Anthony for initiallyidentifying the problem and attempting to repair it. Thanks also to Justin for meeting with me late on a Friday afternoon to select a furnace, schedule an install and work through financing with me.
Patrick Stiennon
5 days ago
Look at ever issue I was interested in and explained options we could go from there. Was fine about sending me the option so I could think it over now or in the future.
Patti P
5 days ago
Travis and Luke did a thorough job inspecting our water heater, plumbing and furnace. We have a maintenance agreement and it seems worthwhile for our house heating, air conditioning and plumbing needs.
Wendy Zwolenski Lambert
5 days ago
The technician, Abe, was very helpful and efficient.
Laurie Poznanski
6 days ago
Needed my tub drain cleaned out. Very prompt and efficient, even did a full check of my entire system at no additional charge!! I don't want to jinx myself but i will definitely call them again in the future!!!
Stephen Bantz
6 days ago
Jake did a very through job checking out my furnace. Was able to answer any questions I had. Being part of shield program is great!
Ned Kramer
1 week ago
Andrew was very polite & went right to work. He found the problem in s few minutes. Pick up what he needed & installed it quickly & then made sure everything worked properly. 10+
Patti & Ned Kramer

Schedule Service For Your Home Or Business Today!

Are you looking for great HVAC and plumbing services? Our Southport team serves you with quality plumbing, heating and cooling services in Madison and the surrounding areas. Contact us today!