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Residential Services
Heat Pump Service in Madison & Greater Wisconsin
Call Today... Relax Tonight
4.9 Google Rated
When your heat pump stops heating, cooling, or responding to thermostat settings, the issue usually requires professional repair. Because heat pumps operate year-round, even small problems can affect both comfort and system performance.
Southport Plumbing, Heating, and Cooling provides heat pump repair in Madison and across Greater Wisconsin. Our technicians identify the cause of the issue, complete the necessary repair, and restore proper system operation.
Schedule heat pump repair in Madison or Greater Wisconsin today.
Signs You Need Heat Pump Repair
Heat pump problems often appear before a complete system failure.
- Air does not match the set temperature
- The system cycles on and off frequently
- Ice forms on the outdoor unit or coils
- The unit struggles to switch between heating and cooling
- Circuit breaker trips during operation
These signs indicate the system is not operating correctly and should be inspected.
What Happens During Heat Pump Repair
A proper repair involves diagnosing both heating and cooling performance.
- Inspect system operation in heating and cooling modes
- Test electrical components and thermostat controls
- Check refrigerant levels and system pressure
- Evaluate airflow across coils and ductwork
- Diagnose defrost cycle and sensor function
- Repair or replace faulty components
- Test system performance to confirm proper operation
This process ensures the system starts, stops, and cycles as it should.
Heat Pump Systems We Repair
We repair common residential heat pump systems used throughout Wisconsin.
- Air-source heat pumps
- Geothermal heat pump systems
Our technicians service all major brands and configurations.
Why Choose Southport Plumbing, Heating, and Cooling?
Southport Plumbing, Heating, and Cooling has served homeowners across Madison and Greater Wisconsin for more than 20 years.
Our team focuses on accurate diagnostics and complete repairs. Each system is tested after service to confirm proper operation in both heating and cooling modes.
We provide:
- NATE-certified, background-checked technicians
- Experience across all major heat pump systems
- Clear, upfront pricing before work begins
- A satisfaction guarantee on completed repairs
Preventing Future Heat Pump Issues
Heat pumps run year-round, which increases wear on system components. Routine maintenance helps identify issues early and supports consistent performance across seasons.
Call Today… Relax Tonight
Schedule a heat pump repair in Madison or Greater Wisconsin today and get your system working properly again.
$259
Furnace + Plumbing Inspection Bundle Offer cannot be combined with any other promotions, discounts, or special offers. Terms and conditions may apply.
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Expires:
11/30/2026
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Read About Our Customers’ Recent Experiences
Teresa Kelly
2 days ago
Nate was just outstanding! So fast! So knowledgeable! So polite! We can’t wait to do business again:)
Mike Glatkowski
2 days ago
Alex is a great technician.
Andrea Hyde
3 days ago
Excellent work in installing our furnace! Finished in just three hours, and it’s running wonderfully. Walked us all through our new thermostat and how to install and use the app. Such polite technicians and kept our home tidy in the process. Would recommend Southport to anyone.
Sue N (SueN313)
3 days ago
Luke was on time, thorough, professional, and keeps you up-to-date with what’s being done. We have the maintenance program so we pay a small fee monthly and it covers the heating and ac maintenance yearly. Love this program and it works great in retirement
Jody Davis
4 days ago
Southport rocks it every single time! They hire the most knowlegeable , kind, polite, professional people!!! Another fantastic service visit
Brian Gleichauf
4 days ago
Adam was great, very professional and friendly and provided me with all the information I needed to get an estimate for mini -splits.
Cathy Johnson
4 days ago
Great service Polite and knowledgeable young man. Explanation that could be understood as to what was needed to be done with pricing for different options.
Marilyn Hammes
4 days ago
Thank You Riley and Southport Plumbing for a quick response to a very clogged toilet.
Riley arrived within minutes of the scheduled appointment and completed the work quickly and efficiently. He answered all my curious questions politely and cleaned the area completely after the work.
Lesson learned… don’t dump your cleaning water down the toilet with the sponges and rags you used!!!
Riley arrived within minutes of the scheduled appointment and completed the work quickly and efficiently. He answered all my curious questions politely and cleaned the area completely after the work.
Lesson learned… don’t dump your cleaning water down the toilet with the sponges and rags you used!!!
Eric Hensley
5 days ago
I had a boiler system installed by Southport and everyone I interacted with was fantastic! After several quotes I selected them because I thought the company had a lot of integrity. I first got a quote from Caleb who was most professional, walking me through all the options they had for me and being very reasonable on the pricing. They scheduled the installation within a week and, on that day, the technicians Ryan and Jacob were excellent and very hard workers. I appreciated that they were very careful inside the house, putting shoe protectors while upstairs and overall being very respectful. They stayed until the job was done and my heat was restored. I would highly recommend Southport if you need a new boiler installation or and work or maintenance on your boiler, home heat, or water heating system.
Dave Frook
6 days ago
Justin did a great job explaining everything to us. He is very knowledgeable.
Mario Maritato
6 days ago
Timely, professional and friendly service.
David Geertsen
6 days ago
Southport did a good job, Justin was professional, thorough, did a great job !!
Darlene Severson
7 days ago
Thank you for sending Andrew Wenk to test our furnace. He could answer our questions clearly and tested all the important components and measured various pressures, temperatures, speeds, and other technical factors. He gave us 3 estimates for replacing parts that are needed due to age of the furnace. Andrew was pleasant and respectful to us.
JULIE GRIMM
1 week ago
Great technician. Grest communication and friendly. Jacob.
chris kwong
1 week ago
Jacob came over to install a new heat pump and do an annual HVAC maintenance check for winter. Appreciate how Jacob was friendly, communicative on progress/steps/etc, and open for questions!
Jackson ellis
1 week ago
Vincent came and assessed my furnace and was very helpful with diagnosing problems with it. Would definitely recommend them for any needs
Jackie Lambert
1 week ago
Fast and friendly. Thanks for getting my heat back on!
Karen Parrillo
1 week ago
Blake was very courteous and efficient in disconnecting our old dryer gas supply. We appreciate the quick response.
