Residential Services

Heat Pump Service in Madison & Greater Wisconsin

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When your heat pump stops heating, cooling, or responding to thermostat settings, the issue usually requires professional repair. Because heat pumps operate year-round, even small problems can affect both comfort and system performance.

Southport Plumbing, Heating, and Cooling provides heat pump repair in Madison and across Greater Wisconsin. Our technicians identify the cause of the issue, complete the necessary repair, and restore proper system operation.

Schedule heat pump repair in Madison or Greater Wisconsin today.

Heat pump service in Madison and Greater Wisconsin with technician servicing heating system.

Signs You Need Heat Pump Repair

Heat pump problems often appear before a complete system failure.

  • Air does not match the set temperature
  • The system cycles on and off frequently
  • Ice forms on the outdoor unit or coils
  • The unit struggles to switch between heating and cooling
  • Circuit breaker trips during operation

These signs indicate the system is not operating correctly and should be inspected.

What Happens During Heat Pump Repair

A proper repair involves diagnosing both heating and cooling performance.

  • Inspect system operation in heating and cooling modes
  • Test electrical components and thermostat controls
  • Check refrigerant levels and system pressure
  • Evaluate airflow across coils and ductwork
  • Diagnose defrost cycle and sensor function
  • Repair or replace faulty components
  • Test system performance to confirm proper operation

This process ensures the system starts, stops, and cycles as it should.

Heat Pump Systems We Repair

We repair common residential heat pump systems used throughout Wisconsin.

  • Air-source heat pumps
  • Geothermal heat pump systems

Our technicians service all major brands and configurations.

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Why Choose Southport Plumbing, Heating, and Cooling?

Southport Plumbing, Heating, and Cooling has served homeowners across Madison and Greater Wisconsin for more than 20 years.

Our team focuses on accurate diagnostics and complete repairs. Each system is tested after service to confirm proper operation in both heating and cooling modes.

We provide:

  • NATE-certified, background-checked technicians
  • Experience across all major heat pump systems
  • Clear, upfront pricing before work begins
  • A satisfaction guarantee on completed repairs

Preventing Future Heat Pump Issues

Heat pumps run year-round, which increases wear on system components. Routine maintenance helps identify issues early and supports consistent performance across seasons.

Call Today… Relax Tonight

Schedule a heat pump repair in Madison or Greater Wisconsin today and get your system working properly again.

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Read About Our Customers’ Recent Experiences

Gail Seianas
4 days ago
Everything is absolutely beautiful! We are so pleased. Everything was explained and pretty much spelled out before they did things. Thank you so much!
Janine Fellows
4 days ago
Vicent did a great job! He explained things clearly, answered questions and was respectful of my environment. Thanks for your great work!
Daniel O'Brien
1 week ago
Seamless process. Our 28 year old A/C unit made it as long as she could. Southport came in gave us options and installed a new unit the following day.
Angel Basabe
1 week ago
Great quality work. Very professional and above all very knowledgeable.
James Young
1 week ago
Southport was referred to me by my realtor and they delivered quickly during an AC breakdown of my old furnace. They performed the work with professionalism and did not leave a mess.
Madelon Wise
1 week ago
I tried Southport because I got a coupon in the mail, and the price for a furnace inspection was excellent. Everybody that I spoke to was helpful and prompt. The technician was knowledgable and he explained everything in detail while showing me photos of each aspect of the system. I appreciated the kindness and expertise of the technician, and I will definitely call on Southport again.
Emory Wedel
1 week ago
Furnace checkup was thorough and professional. Recommendations for additional work were clear and well supported. Both guys were knowledgeable and cordial.
Caroline Mohr
1 week ago
Southport’s staff were professional, friendly, knowledgeable, and very supportive! They arrived on time and completed multiple drain reroutes in our basement on schedule. Someone was always available whenever we had questions. I can’t recommend them highly enough, and I look forward to working with them in the future!
Joe Ramsak
1 week ago
4STAR-Great knowledge & outstanding customer interface.
Judy Groth
2 weeks ago
Andrew was prompt thorough he provided explanations I would highly recommend Andrew and Southport The services were part of the service plan. I really appreciate having everything in one place.
Peggy Henning
2 weeks ago
Jake was a Rockstar! He tackled the AC problem and wouldn't give up until it was fixed. Excellent service!
Preston Coleman
2 weeks ago
Southport serviced my furnace a day earlier than scheduled. Phil was courteous and thorough. Southport does a great job, and the price is right. I highly recommend.
Sandra Goldsby
2 weeks ago
Andrew W. was very efficient, friendly, and even took mercy on our dog, allowing me to let her roam during his visit to lessen the barking. He was very informative in explaining what he looked at/took care of for us today, and kept us at ease concerning the health of our air conditioning unit and system.
Mary Baker
2 weeks ago
Explained all details clearly
Margaret Payne
2 weeks ago
Jacob arrived on time. Did a great job looking after our furnace. He even helped me set up my smart thermostat.
Nancy Patin
2 weeks ago
Wow , my service was amazing. Ryan , Quinn and Oliver were the best. They work so hard and are so respectful. The salesperson Caleb was great. He made everything happen so smoothly. Southport was the way to go. I’m a very happy customer.
Tierney
2 weeks ago
Amazing service! They were able to get me in right away and have decent pricing! My techs were Nick & Riley, who were professional gentlemen who know what theyre doing. They listened to any issues, and explained in depth what their action plan is, and any other complications could arise. Thank you!
Linda Rusch
2 weeks ago
The work was done by a very knowledge gentleman. He explained everything after the inspection. He was kind and curious.

Schedule Service For Your Home Or Business Today!

Are you looking for great HVAC and plumbing services? Our Southport team serves you with quality plumbing, heating and cooling services in Madison and the surrounding areas. Contact us today!