Frequently Asked Questions
What air conditioner brands do you repair?
We repair various air conditioner brands, including Carrier®, Goodman, Trane, and others, with our expertly trained technicians.
Do you offer emergency AC repair in New Berlin?
Yes, we provide emergency AC repair services in New Berlin, available day or night, ensuring your comfort regardless of the time or weather conditions.
How quickly can I expect a technician to arrive for emergency repair?
Our pre-screened and trained technicians aim to reach your New Berlin location within an hour of your emergency call, even in the early hours of the morning.
Do you use genuine parts for AC repairs?
Yes, we use genuine parts whenever possible and adhere to HVAC brand specifications during repairs to maintain your machine’s warranty.
What AC maintenance plans do you offer?
We offer comprehensive AC maintenance plans in New Berlin, including annual inspections to ensure your air conditioner runs smoothly and efficiently, providing you with peace of mind and 15% off any future repairs.
Do you provide commercial AC repair services?
Yes, our experienced engineers offer commercial HVAC repair services in New Berlin, including rooftop AC units, system design, installation, and maintenance, catering to the unique needs of businesses in the area.
What other services do you offer besides air conditioning repair?
In addition to air conditioning repair, we also provide heating service, plumbing, and indoor air quality solutions. Contact us for all your home comfort needs.
What sets Southport Home Services apart in New Berlin?
Southport Home Services stands out in New Berlin for our unmatched expertise, timely service, and commitment to customer satisfaction, making us the top choice for air conditioning repair and maintenance.
Is regular AC maintenance necessary, and why?
Yes, regular AC maintenance is essential to ensure optimal performance, energy efficiency, and prolong the lifespan of your air conditioning system, helping you avoid costly repairs and ensuring your comfort year-round.
Do you offer free estimates for air conditioning services?
Yes, we provide free estimates for all our air conditioning services in New Berlin, allowing you to budget accordingly and make informed decisions about your HVAC needs.
Can I schedule an appointment for air conditioner repair online?
Absolutely! You can easily schedule an appointment for air conditioner repair online through our website, providing you with convenience and flexibility in booking your service.
How can I ensure my air conditioner operates efficiently?
To ensure your air conditioner operates efficiently, make sure to replace air filters regularly, schedule annual maintenance, keep outdoor units clear of debris, and set thermostats to recommended temperatures.
What should I do if my air conditioner is making unusual noises?
If your air conditioner is making unusual noises, such as banging, squealing, or rattling, it may indicate a problem that requires professional attention. Contact us immediately for diagnosis and repair.
Can I sign up for a maintenance plan if my air conditioner is older?
Absolutely! Our maintenance plans are suitable for air conditioners of all ages, helping you prolong the lifespan of your system and avoid unexpected breakdowns, regardless of its age or condition.
How do I know if it’s time to replace my air conditioner?
You may need to replace your air conditioner if it’s over 10-15 years old, requires frequent repairs, experiences declining performance, or results in high energy bills. Our experts can assess your system and recommend the best course of action.
